I have worked at the same company for over 30 years thru many changes of ownership. UPDATE: was rehired November 2020 as Claims Resolution Specialist. Then moved into current position in August 2021 as Process Analyst Order Management. July 2020 Position was eliminated due to covid pandemic. Started out in Order Entry and Clarification teams for 12 years where I was a Team Lead for 3 years. Moved into Customer Service role for 2 years working on phones handling customer inquiries and complaints. Then spent the last 12 years of my employment as the Product Data Specialist. Loaded and managed all product data for over 4000 products on the database used for both internal and external customer websites. Queried product data for anyone within the company needing information. Self-motivated, positive attitude and internal and external customer focused.
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Process AnalystKoozie Group Aug 2021 - PresentUnited StatesCreate and monitor status towards Annual Coop Part Set Up project plan to ensure that coop parts have been tested and placed into production before the first orders are received.Coordinate with Data Management, Operations, IT and Program Managers to meet deadlines.Test new Coop Parts (including EDI parts) once they are created and have been validated by Data Management and IT.Convert and update previous year spreadsheet upload templates with current year information.Upload spreadsheet orders into EBS (operating system). Validate to ensure orders are loaded correctly and moved to production.Assist Program Managers in identifying issues with Coop program orders preventing them from being released to production.Set up Programs, Contracts and Promotions in Mastercard including all items, extra charges and order entry notes (feeds PCI-Publishing Coop Information).Maintain Coop list reference document which shows the setup status of all programs. -
Product Data SpecialistBic Graphic North America Sep 1993 - Jul 2020Red Wing, Minnesota, United States
Laurel Holm Education Details
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Administrative Assistant And Secretarial Science, General
Frequently Asked Questions about Laurel Holm
What company does Laurel Holm work for?
Laurel Holm works for Koozie Group
What is Laurel Holm's role at the current company?
Laurel Holm's current role is Process Analyst.
What schools did Laurel Holm attend?
Laurel Holm attended Minnesota State College Southeast, Chippewa Valley Technical College.
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