Laurel Richardson Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Eagan, Mn

•Collaborated with Tax business leaders and finance support staff to deliver accurate and timely revenue, sales, and net sales reporting•Consolidated and reported Tax Professional and Global Print revenue and sales results for month end close, forecast and plan •Prepared Tax Professionals and Global Print monthly Revenue flux reports and present to Decision Support business partners to meet SOX requirements•Supported Hyperion enhancements and update Tax Professional and Global Print reporting accordingly•Developed new All Product Legal and Tax Sales and Revenue reporting as well as Practical Law summary reporting to support the Product & Editorial Team•Converted and rebuilt all Tax Professional, Global Print and All Product reporting utilizing new management entities and TREPH 2.0 within the new Hyperion REVCONS 2021 model•Presented to and worked with India business partners to transition job responsibilities to India•Supported ongoing simplification initiatives and changes in revenue, sales, and net sales reporting and analysis•Drove and facilitated Restatement review process for Tax Professionals and Global Print Revenue, Expense and FTEs•Established Hyperion based Book of Business and Retention reporting for the Tax segment•Identified and implement opportunities for system and process improvements that will impact the accuracy and timelines of financial information and reporting

• Create, modify, and run monthly, quarterly, and annual reports through use of SAP BOXI for presentation and review with management.• Work with sales, legal, and contracts to collect, analyze, calculate and process rebates to ensure consistent, accurate, and timely business processing• Provide support to customers, field organization, business units, credit, and customer service regarding questions about rebates • Coordinate cross functional teams to discuss discrepancies with ambiguity within rebates to gather and define data • Prepare and analyze financial forecasts to ensure timely processing of rebates• Maintain the contract database to ensure customer rebates, due dates, amount paid and forecasts are accurate and up-to-date • Track performance on rebate/compliance contracts. Analyze compliance and determine appropriate rebate and pricing strategies. • Recommend and implement improvements to contracting process by making comparative analyses, studying proposed changes in methods, and reviewing documented guidance• Manage various projects to improve business performance• Analyze financial data to discover the root causes of internal and external facts that are influencing performance and outcomes• Provide support, ad hoc reporting and analysis to internal and external customers• Improve financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management• Achieved 100% on-time performance for calculation of rebates and consistently met the daily expectations of stakeholders

Greater Minneapolis-St. Paul Area

• Forecasted seasonal metrics based on 3M’s projected product demand within specific time periods from previous years• Analyzed 3M’s specific KPIs to help with forecasting and developing beneficial solutions in order to minimize costs • Supervised a fleet of 40 drivers; briefed and educated new drivers about the hazmat and tanker endorsement requirement related to the 3M account• Recruited and interviewed potential drivers interested in the 3M account• Responsible for educating and ensuring all drivers were compliant with all DOT regulations regarding legal hours of service, proper weight distribution per each state and permits• Calculated and compensated 40 drivers’ earnings through use of Microsoft Excel and AS400; Werner’s management system used to keep track of current and past drivers • Worked on a cross-functional team with 3M to ensure timely delivery of resources and materials • Strategized with load planner for mobility of product and materials, decreasing customer wait time• Analyzed data from AS400 for late loads and disciplined drivers accordingly• Collaborated with off hours team for high priority loads to ensure on time delivery• Synthesized data from the Werner system to 3M’s integrated system; EDI reporting• Achieved 99.9% on time delivery for loads• Spearheaded a project to increase output of deliveries by 30% by recruiting more workers

• Examine service contracts to attain information relating to contract amendments or other client issues• Collaborate with Pricing and Sales departments ensuring that contracts are drafted and filed on time• Utilize Freight Issues Management System (FIMS), a customer relationship management system, to resolve customer issues-maintaining business with existing clients and helping to on-board new clients• Make inquiries in CICS to obtain booking information; update database to show filed rates• Review customer contracts and publish shipping rates in Crowley Online Services system• Research rate and rule information in tariffs in order to demonstrate a keen ability to recognize and resolve discrepancies• Compose email correspondence to Pricing groups and other departments after filing contract rate requests in order to exercise excellent communication skills• Gained extensive knowledge of Booking, Documentation, and Crowley product knowledge

Assisted students/professors and performed clerical dutiesResponded to and solved technical issuesResponsible for opening of lab and monitoring lab activities

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor’S Degree, International Business

Activities and Societies: Delta Sigma Pi, Transportation and Logistics Society, UNF Spanish Club, and Coggin Delegation ProgramStudied.

Study Abroad, International Business

Activities and Societies: • Completed Contemporary Issues in Economics, Marketing for the Creative and Cultural Industries, Operations.