Laurel Treamer Email & Phone Number

Work with the team to improve existing processes and procedures, including but not limited to, preparing operational procedures, response to management initiatives, requests for system program changes, and participating in and developing automated solutions using Power Platform (Power BI, Power Automate, Power Apps). Review projects and prepare development review and testing before production/enhancement implementations. Provide insight and recommendations on best practices.Support management staff by designing solutions and documentation as necessary. Coordinate with the department manager and others within the department to ensure that all activities and projects are completed efficiently. Conduct and complete additional assignments/projects as designated by management.

Bedford, Nh

◉ Implemented user, group, and permission management protocols, ensuring precise access levels and permissions.◉ SharePoint sites, libraries, lists, and document repositories with a focus on customizing templates for an enhanced user experience.◉ Maintained organized, searchable, and accessible content, optimizing information architecture for a logical and user-friendly structure.◉ Monitored system performance and efficiently resolved user and technical issues, diagnosing and addressing SharePoint-related challenges.◉ Enforced organizational policies, including data retention, version control, and access control, to ensure compliance.◉ Developed and maintained custom solutions and workflows using Power Automate, contributing to system efficiency.◉ Implemented security best practices to safeguard sensitive data within SharePoint environments.◉ Conducted regular reviews and updates of permissions to align with evolving organizational needs and policies.◉ Generated and analyzed usage reports, utilizing analytics tools to gain insights into user behavior and content engagement.◉ Provided effective training and support to end-users, contributing to user proficiency.◉ Maintained comprehensive documentation of SharePoint configurations, procedures, and best practices.◉ Collaborated seamlessly with IT and business stakeholders to understand and address SharePoint requirements.◉ Communicated system updates and changes to users and management, ensuring transparency and understanding.

Bedford, Nh

◉ Strategically planned, designed, and scheduled phases for large-scale projects, ensuring alignment with organizational goals.◉ Developed and executed strategic project plans, aligning initiatives with overarching business objectives.◉ Delivered comprehensive project status updates to stakeholders and executive management, fostering transparent communication.◉ Provided detailed technical and operational direction, consistently ensuring the achievement of deliverables within established deadlines.◉ Maintained oversight of project progress, promptly identifying risks and implementing corrective measures.◉ Implemented project monitoring mechanisms, identifying improvement areas and making strategic adjustments for optimal performance.◉ Orchestrated collaborative efforts with cross-functional teams to proactively address project issues and mitigate risks.◉ Scheduled and facilitated stakeholder meetings, fostering communication on deliverables, schedules, and conflict resolution.

Bedford, Nh

◉ Spearheaded business process optimization initiatives to enhance data integrity, elevate user experience, and boost operational efficiency.◉ Managed, monitored, and administered relevant system applications, ensuring seamless functionality.◉ Developed, maintained, and enhanced divisional Access databases, contributing to streamlined data management.◉ Collected and analyzed data to generate insightful reports supporting informed business decisions and processes.◉ Ensured accurate submission of federal and multifamily management data to external systems.◉ Provided end-user support, resolving issues promptly, and coordinated with application vendors for system-related problem resolution.◉ Offered both business and technical insight to guide system implementation, updates, and documentation.◉ Collaborated with IT and partner divisions for the successful implementation and testing of new technology, interfaces, or system upgrades.◉ Conducted interviews with key business users to gather information on processes and user requirements.◉ Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.◉ Analyzed data to identify root causes of problems and recommended corrective actions.◉ Provided technical support for troubleshooting analytics and reporting issues, updating and developing scripts and queries for efficient data extraction and analysis.

◉ Efficiently administered, monitored, and managed divisional Access databases, overseeing data collection, development, and maintenance for optimal functionality.◉ Generated, verified, and submitted federal and multifamily management reports, ensuring accuracy and compliance.◉ Provided technical support for the Project-Based Section 8 Housing Assistance Program, addressing issues promptly and ensuring seamless operations.◉ Collaborated with the IT team on application design, testing, and implementation, contributing to the successful integration of technology solutions.◉ Supported asset managers in defining technology needs and conducting testing, fostering alignment with business requirements.◉ Independently initiated and tracked US Housing and Urban Development (HUD) funding on multifamily contracts, ensuring timely and accurate processing.◉ Coordinated HUD system access security to safeguard sensitive information and maintain compliance.◉ Monitored and processed Housing Assistance Payment (HAP) contract documents, renewals, opt-outs, and terminations, ensuring contractual obligations were met.◉ Tracked resident notices and maintained owner notifications, demonstrating meticulous attention to detail and organization.

Responsible for administrative, technical and support activities related to ongoing compliance monitoring and program administration requirements associated with multi-family and special projects financed or supported by the Authority.