Laurel Walker Email & Phone Number

Kutztown, Pa, Us

Kutztown, Pennsylvania, United States

• Continue all of the responsibilities of previous Student Services Assistant role, in addition to: • Manage auxiliary contracts including vending, laundry, and microfridge for all residential and academic buildings.• Meticulously process accounts payable, accounts receivable, daily cash deposits, and weekly bank deposits for 250+ student groups and vendors. • Track all monthly vending sales, analyze revenue, and work with vendors to evaluate product selections.• Spearhead Graduation Festival on a semesterly basis to ensure every graduate has finalized all requirements and purchased regalia. • Oversee the entire regalia delivery and inventory, senior portrait scheduling, and ceremony ticket distribution.• Immediately and compassionately answer student, faculty, and vendor questions with fluent knowledge in the KUSSI Student Guide and general KU policies.• Increased access to purchase orders, funding requests, and deposit receipts for students by utilizing the Engage platform. Accomplished this by digitizing the entire financial document filing system onto Blackbaud.

Kutztown University

• Acted as first point contact for 250+ registered student groups and assisted 40+ students a day with financial needs as well as inquiries about fundraising, marketing, event planning, campus engagement, and more.• Supervised front desk and preserved order within the fast-paced office with exceptional customer service.• Accurately answered questions for student groups and faculty advisors.• Responsible for all Student Government Association accounting aspects including contract management, Enterprise and SGA van rentals, processing purchase orders, check requests, and ordering office supplies. • Reviewed memo’s and provide feedback to manager.• Assisted in coordinating yearly/semester functions such as Graduation Festival.• Maintain strong relationship with vendors, customers, and colleagues to resolve inquiries and issues for SGA Auxiliary Services.• Facilitated semesterly training sessions to establish strong working relationships between KUSSI and student groups. This laid a strong foundation for budgetary success.• Onboarded and trained 5 interns and delegated daily tasks.

Allentown, Pennsylvania Area

Worked directly with CIO and senior management team to enhance department communications. Created weekly and monthly reports and presentations. Improved communication among business regions by designing and composing monthly newsletters, boosted company spirit through event coordination of 60 employees, heightened employee morale by creating and managing an internal mentorship program. Created new program to benefit high school students. Maintained an up-to-date department organizational chart.CAI is a global 500+ million dollar per year IT services and outsourcing firm with over 3000 associates worldwide. CAI products and services include: application development, application knowledge capture, application support, automated project office, best practices consulting, global delivery, IT educational courseware and training, managed staffing services, service desk, software testing and quality assurance, staff augmentation, and total outsourcing.

Kutztown University

Mentored incoming students by providing leadership and guidance with transition into college. Maintained student groups of 20 or more for duration of orientation cycle. Initiated and facilitated group discussions with first year students prior to the commencement. Acclimated students and parents with campus programs and buildings. Built rapport with faculty and staff involved with Connections.