Laurel Beavan Email & Phone Number

Oversaw four case managers with roughly 160 cases in total. Ensured their work was completed in a timely manner and that all cases were being developed at an appropriate pace with proper strategy. Reviewed and edited all written work produced by case managers. Provided updates on mail received from VA for each client with corresponding instructions and.

Did the job of a case manager with the added responsibilities of training other case managers and assisting them with developing strategy and editing drafts.

Managed roughly 50 cases. Reviewed clients' VA claims folders, including medical and service records and developed strategy to pursue VA claims and appeals based on these reviews. Contacted clients on a monthly basis to provide updated case information and guidance regarding the appeal process and to answer any questions. Obtained all necessary development.

Frederick, Maryland

Reviewed case files and witness statements. Researched and analyzed legislation, case law, and evidence provided in expert witness testimonies. Evaluated and transcribed 911 calls and jail calls. Participated in victim screenings. Helped prepare materials to assist prosecutors in court. Accompanied prosecutors to court.

Frederick, Maryland

Helped customers find and order the products they need. Often handled difficult situations and dissatisfied customers using strong customer service skills.

College Park, Maryland

Created presentations to facilitate student learning. Researched aspects of professional writing crucial to the minor. Generated ways to get students involved in collaborative editing sessions.

Washington D.C. Metro Area

Researched artists and created social media posts (tweets, blogs) based on this research. Used research to find new artists for the venue. Suggestions were used by management in determining future shows and performers. Authored interview questions for artists. Viewed and edited legal contracts.

English

Activities and Societies: Writer for Her Campus magazine, DJ at WMUC - school radio station, member of Reading Rainbow - LGBTQ reading and.

Associate Of Arts - Aa, General Studies

Activities and Societies: Phi Theta Kappa Honor Society