Chief Experience Officer (Cxo)
CurrentLaurel Corriveau is Client Experience Officer (CXO) for The Otto Group at Hightower Advisors. With 30 years of professional services firm experience, she has a background in practice management, business and professional development, client relationship management, marketing, and brand awareness.Laurel’s key areas of focus include ensuring that The Otto Group flawlessly executes its concierge level relationship management for their suite of clients, new client onboarding, advisor transitions, and leading marketing and communication efforts in support of expanding the team’s client base. An extension of her role, Laurel guides practice management for The Otto Group. Laurel’s familiarity within professional service firms enables her to apply practical and hands-on solutions for business success. Much of her focus includes daily practice operations along with business plan creation and execution of marketing, growth, fiscal, and organizational plans. She is devoted to client onboarding, the impact and outcome of branding and communications, team organization, and enhancing service models to elevate The Otto Group’s overall client experience.Securities offered through Hightower Securities, LLC | Member FINRA/SIPC. Hightower Advisors, LLC is a SEC registered investment adviser.
