Provide iterative business analyst methodologies to document, analyze and improve current work flows and internal systems. Write operations manual across all departments, testing and relaying feedback.Support restoration sector of Sierra James.

Manage multiple projects ranging from $4K-$40K. Hold direct responsibility for initial customer contact within 24 hours of production release. Coordinate permits, assist in ordering materials, hire subcontractors, and track all related documentation. Provide ongoing monitoring of job costs and labor and reconcile with the established budget. Support all crew and Project Managers in the field, schedule all weekly job labor, and facilitate the onboarding of new hires. Track departmental and… Show more Manage multiple projects ranging from $4K-$40K. Hold direct responsibility for initial customer contact within 24 hours of production release. Coordinate permits, assist in ordering materials, hire subcontractors, and track all related documentation. Provide ongoing monitoring of job costs and labor and reconcile with the established budget. Support all crew and Project Managers in the field, schedule all weekly job labor, and facilitate the onboarding of new hires. Track departmental and company changes, inventory and report metrics and host weekly departmental meetings. Chosen to lead the department in spearheading safety and OSHA compliant topics. Show less

Served as the key point of contact for all assigned customers. Processed new orders, new order requests, and customer product revision changes. Provided production schedule updates and open order reports to the production and procurement staff. Effectively managed customer expectations and KPIs, conducting regular check-ins and building core relationships with high-level customer contacts. Proactively set project expectations, timelines, and milestones and kept the customer appraised on weekly… Show more Served as the key point of contact for all assigned customers. Processed new orders, new order requests, and customer product revision changes. Provided production schedule updates and open order reports to the production and procurement staff. Effectively managed customer expectations and KPIs, conducting regular check-ins and building core relationships with high-level customer contacts. Proactively set project expectations, timelines, and milestones and kept the customer appraised on weekly product delivery statuses. Led production facility tours for potential and current customers. Maintained in-depth knowledge of all product lines and sought opportunities to expand production capacity. Show less

Worked closely with a team of 6 Project Managers to provide a full range of tactical assistance in support of end-to-end project delivery for multi-million-dollar projects. Served as the Project Management point of contact for stakeholders, staff, customers, and vendors. Assisted with the procurement of resource timelines, expenditure totals, and updating of customer requirements. Handled staffing concerns, scheduling, attendance, and recording and reporting of payroll hours.Assembled… Show more Worked closely with a team of 6 Project Managers to provide a full range of tactical assistance in support of end-to-end project delivery for multi-million-dollar projects. Served as the Project Management point of contact for stakeholders, staff, customers, and vendors. Assisted with the procurement of resource timelines, expenditure totals, and updating of customer requirements. Handled staffing concerns, scheduling, attendance, and recording and reporting of payroll hours.Assembled international crews of 50+ carpenters, installers, and welders for maritime construction projects. Coordinated all crew logistics including travel, transportation, lodging, passports, visas, and documentation. Developed project instructions and relayed work procedures to onsite personnel.Supported $2.75M in ship renovation projects during tenure. Show less

Served as the Seasonal Office Manager responsible for human resources, inventory control, and customer relations. Coordinated onboarding, orientation, and scheduling for new team members and maintained all employee records. Liaised with customers to address inquiries, coordinate services, and resolve issues. Handled administrative functions including calendar management, supply ordering, and document preparation.

Held direct responsibility for operations management and day-to-day direction for a team of 10 employees. Developed and managed weekly project timelines and ensured compliance with targeted milestones and completion dates. Handled interviews, hiring, training, coaching, and performance management of all personnel. Reconciled cash drawers and transaction errors and coordinated regular bank deposits.

Coached over 150 clients worldwide using the Robbins goal planning and accountability methods. Helped clients achieve business objectives including startups, new product launches, business diversification, and business expansion. Assisted clients with career goals such as attaining a Ph.D. or professional certification, promotions, writing books, and launching speaking tours.

Provided Executive Leadership, Life, and Business Coaching for individuals, enterprise executives, business partnerships, and workgroups. Developed a strategic focus on enhancing interpersonal and leadership skills for career achievement, success, and satisfaction. Offered coaching for change management, life and career transitions, and work-life balance.