Laurel Heiskell, Mha Email & Phone Number

As a dedicated and compassionate Patient Navigator at WVU Medicine, I am committed to guiding patients through the complexities of the healthcare system. With a deep understanding of medical processes and a strong background in patient advocacy, I ensure that individuals receive the support and resources they need during their medical journeys. Additionally, my public health internship at the Monongalia County Health Department allowed me to contribute to COVID-19 interventions and community outreach efforts, and gain hands-on experience with patients.With a little over 2 years of experience in healthcare, I specialize in:- Coordinating care and services to provide seamless patient experiences.- Assisting patients in understanding their diagnoses, treatment options, and healthcare plans.- Connecting patients with community resources, financial assistance, and support programs.- Advocating for patient rights and ensuring their voices are heard within the healthcare system.My approach is centered on empathy, communication, and personalized care, ensuring that each patient feels valued and understood. I am passionate about making a positive impact on patient outcomes and empowering individuals to take an active role in their health and well-being.As for leadership and volunteer experience, including my involvement in the West Virginia Student Association of Public Health and Alpha Omicron Pi Sorority, demonstrates my commitment to diversity, equity, and inclusion, as well as my passion for community service. I also possess a wide range of skills and certifications, including CPR & AED training and proficiency in Microsoft Office and EPIC, highlighting strong personal and technical capabilities. Overall, my personality is characterized by my strong work ethic, empathy, and dedication to making a positive impact in the field of public health. As I have recently graduated with my Masters in Healthcare Administration, I am eager to connect with more professionals in the healthcare field, as well as looking for new opportunities that allows professional and personal growth.