Laurel Mahannah Email & Phone Number

Vancouver, British Columbia, Canada

• Plans, developes, and implements traditional and digital advertising co-op campaigns globally
• Manages collateral development from creative brief stage through production
• Oversees proofing of marketing collateral and communications for consistent application of branding

North Vancouver, British Columbia, Canada

• Carried out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos and engineering drawings
• Performed bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking
• Maintained general office files, including job files, vendor files, and other files related to CREUS Engineering LTD. operations

Vancouver, British Columbia, Canada

• Maintaining the studio’s over all cleanliness while following Covid 19 protocols.
• Handling retail transactions and up-selling studio packages
• Assisting gym instructors in ensuring that all safety procedures, rules and regulations are strictly adhered by allmembers
• Overseeing the reservation, payment and tracking procedures

Vancouver, British Columbia, Canada

• Compiled, verified accuracy and sorted information to prepare source data for new computer program
• Entered customer and account data from source documents within time limits
• Reviewed data for deficiencies or errors, correcting any incompatibilities and checking output
• Applied data program techniques and procedures

Vancouver, Canada Area

• Provide full service for travel on air, bus, train, and car rental.
• Negotiate with union hotels and volume-buy accommodation blocks for meetings and conventions.
• Make all travel bookings according to each particular union’s travel policy and issue monthly reports.
• Maintain a database with union’s travel policy, as well as individual client profiles.
• Streamline travel and accommodation bookings for meeting and conference planners.

Vancouver, Canada Area

• Identified the needs of visitors and provide accurate and current information on tourism products and services of Metro Vancouver and British Columbia through one-on-one consulting, online, telephone and email.
• Generated sales and to meet competitive sale targets
• Upsold tourism products and services
• Handled cash and retail transactions in a timely and accurate manner
• Secured accommodation booking utilizing Expedia Travel Agent online system

North Vancouver

• Responsible for preparing online orders, arranging product packaging, and printing shipping labels through an automated in-house system in a fast-paced environment while meeting tight deadlines
• Accountable for the maintenance of high quality cleanliness within the warehouse

Vancouver, Canada Area

• Operated cash registers and responsible for managing financial transactions
• Delivered exceptional customer service by assessing customer’s needs and providing knowledge on products

North Vancouver

• Provided top quality customer service to all guests, ensuring that they had the best possible shopping experience from start to finish
• Collected payments for customer purchases
• Successfully maintained and marketed the company Twitter page, Facebook and Instagram feeds with usage of photography and aesthetic skills
• Demonstrated exceptional selling techniques resulting in significantly increased sales

Whistler

• Oversaw the day-to-day operations of the adventure zone
• Assisted with the recruitment processes and training of new employees
• Addressed customer inquiries and resolved complaints with composure
• Directed and supervised all employees
• Ensured that all staff were complying to strict safety standards to ensure that all customers were provided a risk free experience
• Developed and implemented a scheduling system