Laurel Mahannah Email & Phone Number

Vancouver, British Columbia, Canada

• Plans, developes, and implements traditional and digital advertising co-op campaigns globally• Manages collateral development from creative brief stage through production• Oversees proofing of marketing collateral and communications for consistent application of branding

North Vancouver, British Columbia, Canada

• Carried out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos and engineering drawings• Performed bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking• Maintained general office files, including job files, vendor files, and other files related to CREUS Engineering LTD. operations

Vancouver, British Columbia, Canada

• Maintaining the studio’s over all cleanliness while following Covid 19 protocols.• Handling retail transactions and up-selling studio packages• Assisting gym instructors in ensuring that all safety procedures, rules and regulations are strictly adhered by allmembers• Overseeing the reservation, payment and tracking procedures

Vancouver, British Columbia, Canada

• Compiled, verified accuracy and sorted information to prepare source data for new computer program• Entered customer and account data from source documents within time limits• Reviewed data for deficiencies or errors, correcting any incompatibilities and checking output• Applied data program techniques and procedures

Vancouver, Canada Area

• Provide full service for travel on air, bus, train, and car rental.• Negotiate with union hotels and volume-buy accommodation blocks for meetings and conventions.• Make all travel bookings according to each particular union’s travel policy and issue monthly reports. • Maintain a database with union’s travel policy, as well as individual client profiles. • Streamline travel and accommodation bookings for meeting and conference planners.

Vancouver, Canada Area

• Identified the needs of visitors and provide accurate and current information on tourism products and services of Metro Vancouver and British Columbia through one-on-one consulting, online, telephone and email interactions• Generated sales and to meet competitive sale targets• Upsold tourism products and services • Handled cash and retail transactions in a timely and accurate manner• Secured accommodation booking utilizing Expedia Travel Agent online system

North Vancouver

• Responsible for preparing online orders, arranging product packaging, and printing shipping labels through an automated in-house system in a fast-paced environment while meeting tight deadlines• Accountable for the maintenance of high quality cleanliness within the warehouse

Vancouver, Canada Area

• Operated cash registers and responsible for managing financial transactions• Delivered exceptional customer service by assessing customer’s needs and providing knowledge on products

North Vancouver

• Provided top quality customer service to all guests, ensuring that they had the best possible shopping experience from start to finish • Collected payments for customer purchases • Successfully maintained and marketed the company Twitter page, Facebook and Instagram feeds with usage of photography and aesthetic skills • Demonstrated exceptional selling techniques resulting in significantly increased sales

Whistler

• Oversaw the day-to-day operations of the adventure zone • Assisted with the recruitment processes and training of new employees• Addressed customer inquiries and resolved complaints with composure• Directed and supervised all employees • Ensured that all staff were complying to strict safety standards to ensure that all customers were provided a risk free experience• Developed and implemented a scheduling system