Laurel Petersen Email & Phone Number

Menomonee Falls Wi

Omni Channel Fulfillment Projects across Ecommerce and Stores including Buy Online Pick Up in Store, Buy in One Store Pick Up in Another Store, Direct Ship Fulfillment, Sterling Order Management System, Picking Packing Pickup Applications, Loyalty Rewards, Smart Cart Incentives, and Customer Transactional Email Notifications.Proven expertise in Agile project methodology through training and experience in all Agile ceremonies with professional scrum product owner certification.• Creating and accepting user stories and acceptance criterion• Leading backlog refinement sessions to prioritize and estimate stories • Managing the product backlog for multiple teams• Preparing and leading PI and sprint planning sessions• Managing multiple story boards and sprints using JIRA• Leading sprint demos for business and technical stakeholders• Participating in scrum meetings and retrospectives

Menomonee Falls, Wi

Omni-Channel Fulfillment in Kohl’s Technology at Kohl’s Corporate and Kohl's Innovation Center for a variety of projects in the Sterling Order Management System across ecommerce and stores with business and technology stakeholders for strategic alignment to meet corporate objectives.• Gathering business requirements• Documenting technical design• Coordinating user acceptance testing• Planning production implementation• Conducting business training• Tracking incidents and resolutions• Troubleshooting pagable calls

Middleton, Wi

Business analyst and project manager for a wide range of global projects involving cross-functional business and information technology teams for the world's largest toy company. Project areas included requirements analysis for marketing, customer service, inventory control, supply chain, fulfillment, finance, retail, and business intelligence / analytics with vendors, consultants, and global IT for ecommerce, order management, warehouse management, and data warehouse systems for the direct-to-consumer website and catalogue businesses and the business-to-business website and retail businesses at American Girl, Fisher Price, Barbie Collector, Hot Wheels Collector, Corolle, and other Mattel brands.Example deliverables include• Collected and defined business requirements• Developed business requirements documents• Developed business cases for portfolio selection• Ensured business requirements met project objectives• Evaluated and selected software and consulting vendors• Created work breakdown structures and project plans• Led projects through all phases of the project management life cycle• Acquired and managed internal and external resources to meet project timelines• Acquired and managed capital and expense funding to stay within project budget• Communicated project status to executive sponsors and other stakeholders• Created status dashboards of collected and analyzed statistics on system issuesExample projects include✔ Preparing for annual season readiness✔ Implementing new business units✔ Launching a new product line✔ Selecting and implementing a service provider✔ Improving global data file transfer security✔ Planning new ecommerce websites✔ Training and supporting others in IT

Middleton, Wi

Systems analyst, business analyst, and project manager for a variety of projects involving cross-functional business and information technology teams for the world's largest toy company. Project areas included requirements analysis for marketing, customer service, fulfillment, retail, and business intelligence / analytics with vendors, consultants, and global IT for ecommerce, custom order management, and data warehouse systems for the direct-to-consumer website and catalogue businesses at American Girl, Fisher Price, Barbie Collector, Hot Wheels Collector, and other Mattel brands.Example deliverables include• Collected and defined business requirements• Developed business requirements documents• Developed business cases for portfolio selection• Ensured business requirements met project objectives• Evaluated and selected software and consulting vendors• Created work breakdown structures and project plans• Led projects through all phases of the project management life cycle• Acquired and managed internal and external resources to meet project timelines• Acquired and managed capital and expense funding to stay within project Example projects include✔ Implementing website search functionality✔ Creating a multi-channel gift registry✔ Implementing web analytics tracking and data loads✔ Implementing selective package insert processing

Middleton, Wi

Applications developer for a variety of projects involving cross-functional business and information technology teams for the world's largest toy company. Project areas focused on the custom order management and data warehouse systems for the direct-to-consumer website and catalogue business at American Girl, Fisher Price, Barbie Collector, Hot Wheels Collector, and other Mattel brands.Example deliverables include• Designed logical and physical data models• Developed database tables and data marts• Developed PL/SQL processes• Developed Oracle application screens• Developed SQL reports• Identified and resolved data issues• Populated data with SQL queries

Sun Prairie, Wi

Coordinated requirements analysis and development of software projects for a technical services company involving clients in a variety of businesses. Provided consulting services as business analyst and project lead for large and small companies across Wisconsin as well as for internal projects. Example deliverables include • Collected and defined business requirements • Developed business requirements documents • Tested database application screens and reports • Trained business users on the applications and reports • Led projects using standard project management methodology • Communicated project status to the business and management

Sun Prairie, Wi

Developed software projects for a technical services company involving clients in a variety of businesses. Provided consulting services as business analyst and applications developer for large and small companies across Wisconsin as well as for internal projects.Example deliverables include• Collected and defined business requirements• Developed business requirements documents• Developed database systems• Developed application screens and user reports• Tested database application screens and reports

Masters Certificate, Project Mangement

Bachelor Of Business Administration (B.B.A.), Mangement Computer Systems