Laurel Ziegler

Laurel Ziegler Email and Phone Number

Chief Global Sales Operations and CRM Leader @ Gallagher
Philadelphia, PA, US
Laurel Ziegler's Location
Greater Philadelphia, United States, United States
About Laurel Ziegler

Results-driven and globally minded leader adept at managing transformational change in diverse business environments.Proven record of accomplishments in global enterprise CRM (customer relationship management) implementations (experience includes Salesforce.com, PeopleSoft and Siebel CRM applications), project management, process improvement / development, sales force automation, workforce development, program development, project planning, sales reporting / analytics, marketing automation, enterprise sales enablement, user adoption and training, customer service, self-service strategies, contract negotiations, vendor selection, cross-functional facilitation, IT roadmap development and strategic planning.Utilizes dynamic-forward thinking and outstanding motivational skills to foster open collaboration between disciplines and work groups. A highly analytical and innovative producer with an unwavering commitment to excellence.

Laurel Ziegler's Current Company Details
Gallagher

Gallagher

View
Chief Global Sales Operations and CRM Leader
Philadelphia, PA, US
Employees:
5
Company phone:
+1-(630)-773-3800
Laurel Ziegler Work Experience Details
  • Gallagher
    Chief Global Sales Operations And Crm Leader
    Gallagher
    Philadelphia, Pa, Us
  • Gallagher
    Chief Global Sales Operations & Crm Leader
    Gallagher Mar 2023 - Present
    Rolling Meadows, Il, Us
  • Digital Tractor
    Founding Partner And Principal Consultant
    Digital Tractor Nov 2017 - Present
    Kutztown, Pa, Us
    Professional consulting firm specializing in customer relationship management, subscription management operations and analytics.We work with business that leverage Salesforce to define CRM strategy, build out multi-year delivery roadmaps, establish CRM centers of excellence and lead global enterprise CRM programs or projects. We work with businesses that offer products across multiple App Stores. We leverage Segment and Looker to simplify your subscription reconciliation and drive business insights.
  • Dll
    Global Head Of Crm
    Dll Jan 2022 - Feb 2023
    Eindhoven, Netherlands, Nl
  • Te Connectivity
    Global Director, Head Of Enterprise Crm
    Te Connectivity Jul 2019 - Oct 2021
    Galway, Ie
    Director, Head of Global Enterprise CRM - Responsible for global CRM strategy and delivery execution for Salesforce.com CRM program for sales, marketing and service teams across ten disparate global businesses
  • Tiaa
    Director, Head Of Crm For Institutional Business
    Tiaa Jul 2015 - Jul 2019
    New York, Ny, Us
    - Director, Head of CRM for Institutional Business - Strategy and execution for Salesforce.com CRM program for B2B account relationship management and sales organization- IT Director, Head of Desktop Product Management - Platform strategy for CRM and closed loop messaging
  • Lutron Electronics
    Global Manager Of Crm, Web & Inside Sales
    Lutron Electronics Jan 2009 - Sep 2013
    Coopersburg, Pa, Us
    - Global CRM Manager of Salesforce.com / Eloqua for Sales and Marketing- Manager of www.lutron.com Web team- Manager of Inside Sales team- Electrical Distribution Sales Operations Manager
  • Apple Inc.
    Senior Global Program Manager
    Apple Inc. Sep 2002 - Jan 2009
    Cupertino, California, Us
    - Executive Facilitator of AppleCare New Products Process- Global Project Leader for AppleCare iPhone Service & Support Readiness Launch- Project Manager for Apple International Site Launch- Project Manager for Apple Telephone Customer Experience Initiative- Project Manager for Global AppleCare PeopleSoft CRM Implementation
  • Pricewaterhousecoopers
    Hi Tech Crm Management Consultant
    Pricewaterhousecoopers Aug 1999 - Sep 2002
    Gb
    - Global Siebel CRM Implementation at Cadence Design Systems- Operational Support System Implementation at Rhythms NetConnections- Executive Strategy Facilitation with Universal-Seagram Shared Services- Siebel Call Center Implementation at Sony Computer Entertainment of America- Program Management Office Upstart at Creative Planet- Operational Support System Implementation at Northpoint Communications

Laurel Ziegler Skills

Cross Functional Team Leadership Crm Program Management Strategy Salesforce.com Management Project Management Process Improvement Leadership Product Management Business Development Sales Operations Change Management Product Development Business Strategy Strategic Partnerships Strategic Planning Sales Enterprise Software Cloud Computing Customer Relationship Management Product Marketing Solution Selling Project Planning Account Management Integration Vendor Management Budgets Coaching Customer Experience Business Process Business Process Improvement Business Intelligence Start Ups Fundraising Management Consulting Contract Negotiation Supply Chain Management Operations Management Selling Competitive Analysis

Laurel Ziegler Education Details

  • Bucknell University
    Bucknell University
    Economics
  • University Of California, Santa Cruz
    University Of California, Santa Cruz
    Coursework Toward A Certificate In Financial Planning

Frequently Asked Questions about Laurel Ziegler

What company does Laurel Ziegler work for?

Laurel Ziegler works for Gallagher

What is Laurel Ziegler's role at the current company?

Laurel Ziegler's current role is Chief Global Sales Operations and CRM Leader.

What is Laurel Ziegler's email address?

Laurel Ziegler's email address is la****@****oup.com

What is Laurel Ziegler's direct phone number?

Laurel Ziegler's direct phone number is +148422*****

What schools did Laurel Ziegler attend?

Laurel Ziegler attended Bucknell University, University Of California, Santa Cruz.

What are some of Laurel Ziegler's interests?

Laurel Ziegler has interest in Education.

What skills is Laurel Ziegler known for?

Laurel Ziegler has skills like Cross Functional Team Leadership, Crm, Program Management, Strategy, Salesforce.com, Management, Project Management, Process Improvement, Leadership, Product Management, Business Development, Sales Operations.

Who are Laurel Ziegler's colleagues?

Laurel Ziegler's colleagues are Jerika Hannon, Jeanette Sargent, Joshua Bergman, Brett Consitt, Amy Roosa, Ashley Jiao, Mario A. Guerra Cpia.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.