Greeted and welcomed patrons while managing the guestlist as a door host. Managed promoting teams of over 80 promoters in both Melbourne and Sydney.Designed and monitored WIX website while tracking analytics for marketing campaigns.Monitored over 1,300 Instagram followers, ensuring consistent brand messaging and timely updates.Managed Meta and TikTok social media advertising campaigns, budget allocation, targeting and ad performance analysing.

Formally known as UMESA. As a general committee member and social media manager, I oversee various areas of marketing, social media and content creation, while also helping facilitate both online and in-person engagements. Our club uses Canva to create engaging content for social media and develop templates for future use, ensuring consistency and efficiency to build our club awareness. Initially managing under 200 followers, our team successfully increased the follower base to over 600 through our strategic content planning and audience engagement initiatives with our various sponsors.

Interacted with customers and regulars in English and Chinese, handled preparation of food and drink, assisted in coffee making, balanced cash registers, calculated deposits and managed multiple daily tasks.

Cooperated with owner to plan and implement content creation and social media management. Provided customer support, delivery and resolved customer complaints. Coordinated order processes, which include order processing, packaging and labelling to ensure accurate delivery.• Ecommerce• Filming and video post-production• Social media marketing• Social media management

• Using a POS system• Quality control• Pricing clothing • Upkeeping store presentation• Assisting customers with queries and processing sales

• Meeting KPIs• Customer service • Skilled at using POS system• Maintaining service areas• Handling food and drinks• Improving customer experience

Enhanced tutoring services awareness through strategic social media content creation and creative copy, resulting in bookings of three customers for multiple lessons each.