Lauren Austin Email and Phone Number

About Rupa Health: (Health Tech, Series A: $20 million)Inside Sales, Client Success & Onboarding, Conference Travel Sales Rep -Individually growing a cumulative book worth $5 million in GMV (500k/month and growing) through onboarding well over 1,500 customers to our SaaS Health Technology platform-Attends multiple in-person sales conferences accumulating to over 100 actively paying customers worth 200k in GMV (highest attendance and GMV of any sales rep on the team)-Leads Zoom demos to stakeholders at large medical clinics all across the country. Training the practitioners, clinic staff members on how to use the platform as well as selling additional products and features. -Averaging 300 calls/month and 20 Zoom meetings/month with an average of 300 leads/month, connecting with 30% of leads (highest connection rate on team)-Converting on average 100 plus leads a month to active paying customers

- Contributed to a 300k plus revenue goal, individually hitting 6% above sales goals, at this store through consulting customers day in and day out with intentional relationship building, a goal-oriented mindset followed with a focused work ethic. - Consistently received positive feedback from clients through NPS surveys Lululemon ran in-store for client experience - Built relationships with guests to uncover their wants and needs to match them with their perfect athletic wear through motivational interviewing and genuine connection.

About Madwire: Digital Marketing Software company providing solutions and technology for small businesses across the country. My role as a Marketing Strategist:- Executes and sells digital marketing solutions such as content & SEO optimization, Google and Facebook advertising, website design, and social media for a recurring 40k and growing net book of clientele. Individually achieved 100% client retention in quarter one of 2021 far exceeding the goal. - Strategically planning solutions to grow client’s revenue, leads, and conversions in an e-commerce economy to meet their long term goals through market research, competitive analysis and reporting. Consistently hitting sales goals to pitch clients on additional marketing solutions.

About Encompass: A comprehensive cloud-based distribution ERP system for the beverage and food industry.My Roles: Software Analyst, Software Product Trainer, Software Implementation Specialist-Developed strong client relationships by providing excellent client support with 78% same day and 92% same week task resolve percentage, resolving over 1,100 client tasks.-Led on-site client software onboarding and training of all employees (stakeholders, C-suite included) during installation projects.-Presented new Product Features at company-wide trainings-Managed large-scale projects successfully delivering project deliverables on time.

During a summer in college, an amazing opportunity presented itself to learn and grow as a leader with Target through a paid internship, which placed importance on a great work ethic, teamwork, and collaboration. I successfully assisted in managing a large-scale Super Target consisting of almost 100 employees during a typical workday.

Selected to be a head coach of training developmental camps for the local tennis center during my high school years. Gained rapport and built a network of clientele for lessons.