Lauren Bachman Email & Phone Number

Kanagawa, Japan

• Responsible for West Pacific office administrative duties, finances, and retail shop along with assisting in programing for our military Girl Scout families.
• Managing inventory, sales, procurement, and distribution of retail items as well as planning in-person shop sales and social media outreach to market our store.
• Keeping a detailed record of all revenue and expenses for the West Pacific office to include bill payments, balancing the bank account as well as petty cash.
• Maintaining the office administration responsibilities such as mailings, keeping our office organized and stocked, and staying in contact with all base entities such as the Fire Marshal, the safety inspector and.
• Successfully responsible for a minimum of $200,000 with our West Pacific office budget and over $100,000 of retail inventory by keeping detailed and accurate records.
• Leading a situational analysis team of four people to discuss our current strategies’ strengths, weaknesses, opportunities, and threats for the next year and helping write our current Standard Operating Procedures.

Japan

• Engaged in problem solving with Girl Scout members for various reasons, assisted in transitioning military families into their new Girl Scout communities and provided back-up and cross functional support to other.
• Helped grow communities by registering and placing girl and adult members in their correct troops and putting them in touch with the correct person to help with their transition.
• Coordinated with my team to solve customer issues that were outside of my capacity.
• Conducted strategic planning with a cross-functional team to pinpoint strengths and weaknesses in our designated department.

Clarksville, TN

• Answer phones and help customers with small insurance questions and adding items to their policies
• Working multiple computer programs
• Helping customers who walked in with their insurance questions and guiding them to the proper agent or claims representative if necessary
• Assisting Agency Manager with office tasks such as calling customers who had missed payments or who needed documents signed
• Keeping the office in working order by organizing and keeping items stocked when they ran low
• Working as a team with the Health Insurance representative by running the front office together

Fort Campbell, KY

• Managed and lead a leasing team while working with military families moving to Fort Campbell and providing basic and advanced leasing and customer service to all families moving onto Fort Campbell.
• Built a relationship with the Housing Services Office of Fort Campbell to enforce resident and housing standards by regularly inspecting the homes and while meeting with military families.
• Coordinated with local military entities to ensure incoming families had all the resources they needed when transitioning on post or to the area.
• Planned community events to boost resident morale and local community bonds.
• Conducted presentations to all incoming soldiers to the installation to inform them about their housing options.

Fort Campbell, KY

• Worked closely with military families who were moving to the Fort Campbell area into military housing while also continuing to build relationships with the residents of my neighborhood community.
• Worked with residents to resolve issues and complaints in a timely and professional manner.
• Developed and maintained strong resident relations by assisting in planning community events such as National Night Out and neighborhood events that involved other military entities.
• Provided administrative support by fielding incoming calls, emails, and all foot traffic while also conducting move-in appointments.

Fort Liberty, NC

• Supported income military families by being their first point of contact for housing at Fort Liberty. Assessed their options by actively listening and helped them choose their best path forward based on their current.
• Coordinated with new residents on their housing needs and then planned their move in dates and gave them information on where to obtain items or information they needed.
• Planned and facilitated a blood drive on base with the help of my team and local businesses to help aid the base hospital.
• Ensured accurate record keeping of all potential residents as they submitted sensitive information to us.

• Managed several events at the Garden to support the non-profit organization such as large holiday events, annual public events, weddings, military balls, bridal shows, and business meetings.
• Implemented and executed Holiday Lights in the Garden and Boo-Tanical Gardens that still happen today along with Jazz Festivals and Dog Days that are all open to the public.
• Planned private events to include weddings, military balls, proms, USO hosted events and birthdays.
• Managed the budgets, staff, vendors, and volunteers for private and public events.

• Planned events alongside the Director of Alumni Programs
• Negotiated and booked new and repeat business by doing sales calls, mailings, and phone coverage
• Organized binders to make sure all necessary information was available
• Created spreadsheets for a silent auction and golf tournament
• Planned a weekend reunion event with no outside help
• Made phone calls and emails on a regular basis to attendees and organizations

Bachelor'S Degree, Hospitality Administration/Management

Bachelor Of Science (B.S.), Hospitality Management

Activities and Societies: Pirate Planners During my four years at ECU I originally was intending to get a degree in Athletic Training but.

Hospitality Mangement, Hospitality Mangement Concentration In Special Events And Conventions