—Recruited, interviewed, and trained all volunteers and Board of Directors—Developed and supports organizational mission, values, by-laws, and strategic plan—Directly manages 30+ volunteers, including recruitment, retention, and scheduling—Manages social media, email blasts, print marketing, and website development—Develops relationships with and serves as the primary contact for sponsors & filmmakers—Creates, develops, and executes fundraising and community outreach events—Monitors goals and conducts performance reviews of all volunteers and board members—Created and analyzed post-event attendee survey to improve future events—Manages Submission Committee, including solicitation, selection, programming, and all related documentations and procedures—Manages film traffic and filmmaker outreach—Oversees creation of annual budget and financial goals

—Manages all STC programs and operations—supervises and trains student employees—maintain relationships with faculty and staff who use services—marketing and website maintenance—establishes, tracks, and reports operational goals—identifies and reports on national trends and student needs—manages purchasing and inventory

—Created standardized support documentation and Training & Procedural Manuals—Trained 10 new employees on procedures, Adobe Illustrator, iMovie, and hardware—Collected and entered data for reporting on operational goals—Trained customers on new software and hardware including Word, Excel, Access, PowerPoint, InDesign, Illustrator, Premiere, and iMovie—Lead multiple classroom workshops for 30 students on iMovie and Premiere—Provided customer support and answered questions via phone and email

POS sales, concessions handling, customer service, digital film projection, marketing, social media

—Created and maintained Microsoft Access database for tracking clinical goals and patient outcomes; collected data and trained 20 clinicians on database—Implemented quality management systems with CEO to improve patient outcomes—Assisted accreditation compliance team with record-keeping and reporting to maintain CARF accreditation—Rehabilitated and assisted patients with Traumatic Brain Injuries with personal and rehabilitative goals