Lauren M. Daney Email & Phone Number

•Created multi-million dollar proposals for Fortune 100 clients from various industries ranging from omnichannel tech stack redevelopment to mobile app redesign to workforce upliftment•Strategized procedural processes for identifying at risk accounts, communicating with client principles, implementation and training coordination, remote and in-person SaaS training, and account resolutions for over 500 direct client accounts•Decreased organization debt by over $2 million over 3 year period due to monthly cash revenue generated by self-developed year-round registration system utilizing novel SaaSMy ability to make connections and build relationships, problem-solve, and live out purpose with flexibility make me a great asset to any team. As a Strategy Consulting Lead for Photon, I have had the opportunity to work and learn beside the best in the business. This team is truly collaborative, encouraging one another to excel for the benefit of the organization and our clients. I have had the great privilege to help with DEI staffing for clientele, assisting in the alignment of an international team through a grand initiative. My teams have worked on strategic workforce upliftment for financial institutions, and most recently I have been working on a team redesigning data analytics & reporting for a national SaaS home improvement application. My work has also allowed me to learn about many new industries and hone my strategy skills. More than anything else, I provide reliable and fresh insight to my clients and cross-functional team, and bring a customer success approach to strategy.My experience at Darwin Automotive allowed me to build a department from the ground up. As the first CSM, I strategized new processes to proactively reduce churn. I enjoyed the direct connections I made with my clientele, leading them primarily remotely to better embrace and engage in their SaaS product. As part of my self-prescribed role specific education, I learned everything I could about the auto industry to better service my clients and represent my organization with confidence.Working at Lake Ann Camp gave me a great opportunity for growth. I was encouraged to manage my department independently, creating problem-solving systems to address many challenges. My greatest contribution to the organization was stream-lining the use of new industry-specific SaaS to improve customer service. My eye was on the big picture, while simultaneously creating and maintaining the steps necessary to complete all the interdependent and independent tasks for optimal success.

Listed skills include Leadership, Team Building, Social Media, Public Speaking, and 46 others.