Lauren Dickson Email & Phone Number

San Diego, CA, US

San Diego, California

• Responsible for liaising and collaborating with hotels, convention centers, vendors, AV/IT services, security firms and destination management companies to ensure success of complex conference, conventions.
• Ensure efficient and highest quality execution to maintain client satisfaction across a variety of events including incentive reward trips, corporate travel, conferences and conventions ranging from 60 to 15,000.
• Identify and direct logistical tasks spanning areas of responsibility that include shipping, accounting, air travel and ground transfers, scheduling, activations, amenities, meetings, functions and VIPs.
• Adapt and fluidly intercept changes in fast-paced, cross-functional work environment to collaborate across high-level teams using excellent written and interpersonal skills while demonstrating sound business acumen.

• Corresponded daily with a global network of over 400+ facilitators, leadership coaches, project managers, design and delivery faculty and adjunct groups to fulfill the Center for Creative Leadership (CCL) global.
• Extended technical and logistical support to management for day-to-day operations of the global market’s multiple lines of adjunct coach program scheduling including Coaching Services such as Integrated, Custom.
• Acted as primary point of contact and subject matter expert with internal/external adjunct coaches and clients regarding Coaching operations including frequency, duration, fees, proposal, and contractual provisions.

San Diego, California

• Served as principal day-to-day contact between clients, participants, and delivery team members throughout preparatory, operating and conclusion phases of non-profit executive leadership development programs.
• Collaborated with CCL faculty and staff on integration of changes to Open-Enrollment (OE) and custom program delivery structure including the development of content, interactive exercises, experientials, and simulations.
• Synthesized communication between faculty, participants and internal team members regarding program structure and logistics of programs delivered at CCL campuses and off-site locations.

San Diego, California, United States

San Diego, California

• Conceptualized and managed venue event portfolios including all planning procedures, client communications and on-site guest experiences for award-winning bar/restaurant and “Top 10 in America” high volume arcade bar.
• Planned and oversaw successful execution of private, corporate and convention events for up to 400 attendees across two different venues located in bustling downtown San Diego Gaslamp and Marina Districts.
• Maintained all event package content, schedules, contracts and invoices including integration of special requests, add-on activities and third-party vendors to expand venue event capabilities and increase event sales.

San Diego, California

• Facilitated a friendly, pro-active and efficient front desk environment while acting as first point of contact for all hotel guests, visitors, partners and outside partner vendors.
• Satisfied guest requests and inquiries regarding daily activities, San Diego area events and logistical planning for individuals not familiar with Southern California.
• Remedied potential problematic situations and feedback from guests and internal departments to foster positive experience and satisfactory outcome for all parties and people involved.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Phuket, Thailand

Tutored native Thai language speakers in conversational English, grammar usage and proper speech Phonetics. Conceptualized and implemented daily and weekly English lesson plans to teach and tutor native Thai speaking students ranging from primary school age to adults.

Iowa City, Iowa Area

Iowa City, Iowa

Bachelor Of Arts - Ba, Journalism And Mass Communication

Activities and Societies: Pi Beta Phi Fraternity, The Career Leadership Academy, National Society of Collegiate Scholars, The University.

Bachelor Of Arts - Ba, Communication Studies

Activities and Societies: Pi Beta Phi Fraternity, The Career Leadership Academy, National Society of Collegiate Scholars, The University.

Department Of Media And Communications

Activities and Societies: The Education Abroad Network scholarship recipient; Study Australia Work Trade Program