Lauren Drozdow work email
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Lauren Drozdow personal email
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Award-winning sales leader with proven track record of driving revenue, profitability, and new business opportunities for luxury brands. An experienced leader capable of motivating teams towards aggressive goals while emphasizing collaboration and service excellence. Expertise in prospecting and building deep, loyal relationships with high touch clients. Skilled at building scaling sales teams with a focus on creating agile sales plans and establishing key performance metrics. Continually recognized as a top revenue producer based on ability to master new segments and recognize growth opportunities.AREAS OF EXPERTISE: New Business Development • Sales Management & Strategy • Relationship Building • Strategic Partnerships • Client Relationship Management • Account Management • Team Building & Leadership • Budget Management • Revenue Forecasting • Pipeline Development
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Director Of Customer ExperiencePacerNew York, Ny, Us -
Director Of Customer ExperienceMarathonls Sep 2024 - PresentNorwood, Massachusetts, Us -
Sales DirectorMarathonls May 2021 - Sep 2024Norwood, Massachusetts, Us -
Director Of Transient SalesThe Ritz-Carlton Hotel Company, L.L.C. May 2017 - May 2021Bethesda , Md, UsLead a team responsible for cultivating relationships with corporate, long-term stay, leisure, diplomats, and VIP clients. Shapes sales and marketing plans to maximize growth among new and existing accounts. Mentors and equips team members with the tools to achieve aggressive sales targets. Serves as a trusted advisor to leadership around sales and business development strategies. ACHIEVEMENTS: Trended towards exceeding 2020 Q1 budget and exceeded 2019 rooms budget for first time in hotel history. Increased market share through targeted promotional strategies and emphasis on selling into higher-value, premium inventory. Doubled volume of business with the company’s top account (7-figure value). Selected by leadership as a regional Business Travel Mentor to Marriott Luxury brand counterparts. Chosen to be part of Marriott International's prestigious Emerging Leaders Program for 2019. -
Senior Sales ManagerThe Ritz-Carlton Hotel Company, L.L.C. Feb 2015 - May 2017Bethesda , Md, UsContinually exceeded revenue targets as a senior sales producer for business travel, long-term stays, and VIP customer segments. Managed a multi-million dollar territory as key point of contact for corporate clients, travel agencies, and other partners. Cultivated new business and grew/retained existing accounts through market intelligence, pricing strategy, targeted sales outreach, and keen negotiation skills. ACHIEVEMENTS: Shaped strategy to consistently meet individual and group revenue targets, achieving 111% of 2016 goal. Doubled the volume of business with top corporate accounts while increasing average spend. Successfully shifted market share away from competitors while maintaining profit margins. -
Senior Sales Manager - Corporate TravelTaj Hotels Resorts And Palaces Jun 2013 - Feb 2015Mumbai, Maharashtra, InEstablished relationships with corporate and long-term travel accounts, overseeing the sales cycle from lead generation, through prospecting, negotiation, and closing. Drove new business to exceed aggressive, multimillion-dollar revenue targets. Retained and grew key customer relationships while successfully selling into higher category products.ACHIEVEMENTS: Built strategic partnerships with local real estate firm to cross-promote inventory, leading to additional 6-figure revenue. Remained on track to exceed annual sales target by 174% at time of departure. -
Business Travel Sales ManagerTaj Hotels Resorts And Palaces Apr 2012 - Jun 2013Mumbai, Maharashtra, InSenior sales producer responsible for prospecting, negotiating, and closing new business with corporate accounts. Built relationships with high-end clientele to translate needs into customized solutions with the luxury experience in mind. Analyzed competitive and market data to tailor pricing strategy and offerings. ACHIEVEMENTS: Recognized as a top sales agent nationwide, surpassing 176% of annual goal. Drove new business while expanding existing account relationships through networking and lead generation. Promoted to Senior Sales Manager. -
Taskforce Sales ManagerStarwood Hotels & Resorts Worldwide, Inc. Jul 2011 - Apr 2012Stamford, Ct, UsRecruited to guide the sales team through a brand transformation and develop strategies to drive revenue generation. Mentored and managed a newly formed sales team in identifying, developing, and growing new accounts across multiple business segments. ACHIEVEMENTS: Closed a 6-figure new solicitation booking during critical month. Surpassed 2011 revenue goal by over 275% through transient, catering, and group business. -
Business Travel Sales ManagerThe Boston Park Plaza Hotel & Towers: Starwood Hotels & Resorts May 2009 - Jul 2011Supported a team of sales producers in delivering solutions across all customer segments. Promoted to oversee a multimillion-dollar annual sales allotment with responsibility for driving new business and growing/retaining customer relationships. Expanded existing accounts through personalized service, tradeshows, site tours, and sales outreach. Produced revenue forecasts for Starwood corporate and hotel leadership. ACHIEVEMENTS: Surpassed 2010 revenue goal and trended towards 135% of 2011 target leading up to sale of property. Nominated for Starwood North America’s Business Transient Sales Manager of the Year (2010).
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Sales CoordinatorThe Boston Park Plaza Hotel And & Towers Jan 2008 - May 2009
Lauren Drozdow Skills
Lauren Drozdow Education Details
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The Pennsylvania State UniversityRestaurant And Institutional Management
Frequently Asked Questions about Lauren Drozdow
What company does Lauren Drozdow work for?
Lauren Drozdow works for Pacer
What is Lauren Drozdow's role at the current company?
Lauren Drozdow's current role is Director of Customer Experience.
What is Lauren Drozdow's email address?
Lauren Drozdow's email address is la****@****els.com
What schools did Lauren Drozdow attend?
Lauren Drozdow attended The Pennsylvania State University.
What skills is Lauren Drozdow known for?
Lauren Drozdow has skills like Trade Shows, Hospitality, Guest Service, Guest Satisfaction, Hotel Management, Account Management, Contract Negotiations.
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