Lauren Epps Email & Phone Number

Hicksville, Ny , Us

Edit, publish and archive over 300 communications for the in-house and third party Loan Officers and Account Executives. Maintain an accurate database of over 600 support documents from multiple business units within the mortgage division of the bank. Collaborate with other business units to create efficient operations procedures that are mutually beneficial. Conducted internal audits of all 600 support documents and worked with the over 50 document owners to ensure accuracy and relevance of each document. Finding efficiencies in processes and procedures is my kind of treasure hunt.

Hicksville, Ny , Us

Provide support on projects managed by the Mortgage Strategic Initiatives Department

Alpharetta, Ga, Us

I support the sales team a Salesforce Administrator. This includes providing custom reporting and dashboards, building business processes, managing the CRM database, creating solutions for most effective performance and providing training on Salesforce. I manage monthly and quarterly pipelines, work directly with the national sales manager on implementing sales initiatives and collaborate with marketing for most effective lead generation and conversion.

Alpharetta, Ga, Us

I increased sales production through personal contact via telephone and marketing campaigns with an average conversion rate of over 80%. I also developed sales scripts for the entire sales team and tracked the success of each script using SalesLoft software.

Alpharetta, Ga, Us

My responsibilities include serving as Executive Assistant to the CEO, daily calendar management for company executives, travel logistics, corporate communications with students, bookkeeping, HR liaison, office management and customer service.

Atlanta, Ga, Us

As a Client Care Representative, I opened and closed accounts, consulted with clients about their financial needs, sold products and services and conducted in-depth research to find solutions to client's needs. I also participated in weekly sales meetings, generated ideas for meeting weekly and monthly sales goals and continued education on products and services. I also answered phones and did light clerical work such as filing, mailing and storing documents.

Atlanta, Ga, Us

I supervised all customer-facing crew members, interviewed and trained new hires, trained current crew members on new procedures as well as customer service. I also maintained the cash vault and balanced the cashier drawers daily. I compiled daily reports, answered phones, coordinated out-going deliveries and supervised the maintenance of the dining room.

I managed the basic needs of the store along with hiring, training and overseeing the employees for that store. I was the sales leader for that store as well. I attended bridal shows, made outgoing sales calls, filed daily and monthly reports along with consulting with clients about tuxedo rental needs.I became an expert Savvi Formalwear fitter, measured clients and made sure they were in the proper tuxedo and provided in store tailoring of the tuxedos.

Manhattan, Ks, Us

As a staff reporter I wrote for the education, crime and courts and agricultural beats. I generated daily story ideas, conducted interview with sources either in person or by phone, I generated daily content and met deadline consistently. I participated in daily meetings to assist with generating story ideas for my self and other staff writers, collaborated on special edition projects and contributed to special online content. I also designed pages, worked with staff photographers for photo opportunities and built a rapport with local officials.

Saint Joseph, Mo, Us

My responsibilities included managing a staff of 15 reporters, photographers, marketing and designers. I also wrote, edited and designed the weekly publication. I lead staff meetings, generated ideas for content for the publication and collaborated with the staff to produce compelling copy.I also reestablished broken relationships with crucial information sources around the campus with accurate reporting and persistence.