• Ensure customer satisfaction through plant knowledge, clear communication, and advice to maintain client’s plant health• Provides curated, functional design aesthetics to residential and commercial spaces• Develop quantitative sales goals and implement an action plan to reach them• Rescue and rehab houseplants for monthly plant sales• Expand my knowledge in plant care, growing mediums, and science based problem solving• Lead a monthly Full Moon Terrarium Class in collaboration with local small businesses

• Acting as a liaison between event organizers, venue, and catering staff to ensure effective communication and event execution.• Resolving guest issues by listening to customer concerns and deciding on a solution.• Delegating tasks and supporting staff to make sure duties are completed in a timely manner.• Responsible for facilitating efficient event take-down and clean up.

• Planted, designed, and serviced 100+ plants on a large outdoor patio and garden.• Weekly maintenance and monitoring overall plant health.• Provided beautiful plant design to create a welcoming environment for patrons.• Specialized plant care for season transitions.

• Monitored plant health, treated plants for pests, and replacing dying plants in a timely manner• Created authentic rapport with clients by maintaining a high level of satisfaction• Responsible for identifying different varieties of plants and implementing unique care• Serviced hydroponic green walls and vertical gardening systems

• Coordinated various event details between clients, event servers, kitchen staff, and managers• Securing new clients through phone, email, and attending/hosting networking events• Ensured that events ran smoothly and problem solved as issues arose

• Boarded airplanes while safely and professionally taking care of passengers. • Working together as a team with co-workers and management to provide excellent customer service.

• Suggestive selling to create quality rapport, increase guest satisfaction and higher sales. • Maintain accuracy and professionalism swiftly to ensure a fast turn over without rushing guests. • Pay close attention to details that benefit guest perception and increase productivity for everyone: pre-bussing, sparkling dishware, etc.

• Maintain accuracy and professionalism swiftly to ensure a fast turn over without rushing guests.• Provide personalized customer service to ensure an enjoyable, friendly experience.• Pay close attention to detail that benefit guest perception and increase productivity for everyone.

• Apply my growing knowledge of food and beverages to make recommendations that increase the quality of guest’s experience. • Work together as a team to provide complete guest satisfaction and restaurant functionality.• Maintain professional demeanor in a stressful and fast paced environment.

• Prepare and present decadent fondue while maintaining a clean, fun and professional ambiance.• Provide wine presentations and recommendations to a discerning clientele. • Maintained detailed knowledge of menu items and ingredients to drive sales.• Utilized OpenTable to make reservations, note special occasions and up-sell personalized packages to maximize guest satisfaction.

• Obtained high security clearance to be trusted with clients' personal information.• Operated enrollment technology to provide people with TSA Pre✔️, allowing domestic, expedited security screening at airports.

• Raised money to fund conservation projects around the world and bring awareness to climate change by organizing events such as yoga classes, art showcases, comedy shows and community clean-ups