Provide superior customer service by assisting customers with staying connected. Actively listen and engage to understand customers needs, and to promote T-Mobile services. Work efficiently in a fast-paced, technology-forward, sales-motivated environment.

Manage and collect on past-due patient accounts, ensuring payment received by the patient's insurance is correct and complete. Once all insurance disputes are resolved, communicate with patients directly to resolve remaining balances. Maintain thorough records of communications, disputes, and billing attempts.

Oversee and coordinate the store's shipment team to ensure inventory is processed according to company standards, while maintaining organized back-of-house operations and accurate records of received merchandise. Collaborate with team members to implement floor plans that align with current marketing strategies and fixture setups.