Lauren Marks Email & Phone Number

Collect, assess and analyze user requirements, departmental and hospital work flowSupport process redesign to ensure systems meet the needs of clinicians and staffFacilitate the design, build and ongoing maintenance of clinical content within the the various organizational EHR applicationsAct as a translator for the needs of patients/clinicians/organization in the utilization of the EHRTest, report, monitor and audit system functionality and human interface usageResearch, design, build and integrate screens and links that enable best practices and clinical decision support into clinical workflow at the point of careProvide leadership and assist in implementing clinical error prevention strategiesActively participate in the development, prioritization and determination of clinical decision support systems.Identify and assess need for and prioritize methods in information reporting that is required for patient safety, outcomes and workflow efficienciesWork collaboratively with team members to identify new policies and procedures required to support Clinical Informatics initiatives

Demonstrates understanding of Ontario’s legislation pertaining to collection, use, access and disclosure of personal health informationMaintain an accurate electronic patient record by conducting quantitative and qualitative analysis including data quality audits on discharged chartsAccurately scan and index patient records within the department defined turnaround timeUpdate chart status in Meditech to confirm receipt of all discharges from the unit dailyRun daily reports and assign incomplete chart notifications as appropriateRespond to inquiries regarding health recordsIdentify opportunities to improve operations and bring them forward to managementProblem solve, multitask and adapt to fluctuating work volumesPromote patient, visitor, staff, and volunteer safety by observing hospital policies and completing mandatory educationThink quickly while paying high attention to detailWork with minimal supervision both independently and within a team environment ensuring the highest patient care

Receive incoming calls from patients and physicians’ offices to book appointmentsAcknowledge and register patientsBook patient appointments and return voicemails in a timely mannerMaintain patient charts and enter physician ordersEnter payroll and order clinic suppliesCommunicate with physicians, nurses, techs, and physiotherapists regarding patient careEnsure each physician’s clinic is booked according to their preference

Prioritize, organize and book diagnostics testsCommunicate with departments regarding urgent casesCommunicate with staff regarding the status/needs of patientsAbility to work in a face-paced environment

Receive support services requests via phone, in-person, or email from units and coordinatorsInput data for tracking purposes using Microsoft ExcelFollow-up with concerns and resolutions in a timely mannerTransportation of patients and equipment to all areasTransportation of specimens, soiled equipment and delivery of clean and soiled linen cartsTransportation of pharmaceutical meds, supplies and scriptsIdentity call patterns and keep a record of calls given to ports to ensure impartiality

Aurora, Ontario, Canada

Determine clients’ level of alcohol use as well as other risk taking behavioursRefer clients to the education or treatment programFacilitate structured group treatment to clients in accordance with the Back-on-Track guidelinesConduct follow-up interviews six months after completion of the workshopParticipate in regular supervision with the Back-on-Track coordinatorDemonstrate respect for the diverse opinions, values, belief systems and contribution of clientsMaintain utmost confidentiality regarding client data and confidential files

Bachelor Of Health Administration

Diploma, Health Information Management

Diploma, Social Services Worker

Diploma, Journalism

Major In English

Major In English