Lauren Martin Email and Phone Number

At One10, we utilize six core capabilities to inform and inspire the employees and team members who impact our clients’ bottom lines: - Meetings & Events - Incentives & Recognition - Training & Performance Improvement - Communications - Data Management & Analytics - Strategic Planning

•Converting high daily inquiry into vacation bookings while achieving monthly sales goals and expectations•Assist clients in finding the perfect vacation destination or hotel property with their desired needs and budget•Book domestic and international vacation packages, air travel, escorted tours, rail tickets, hotel and car rental •Specialize in travel to Australia, Italy, Germany, France, Switzerland, Caribbean, Disney World and cruises

•Research, create and implement trip itineraries for high end domestic and international luxury travel•Perform general office management, uphold vendor and client relationships and create social media marketing•Responsible for office expense ledger, tracking vendor commission and managing general finances•Attended Virtuoso Travel Mart 2010 in Las Vegas – world’s largest luxury travel exposition (Virtuoso Agency)

Michigan AveProvide the highest standard of customer service while excelling in individual merchandise sales

•Thorough understanding of group travel program launch, set-up and quality control throughout entire operation•Manage and administer travel system database associated with every Central Division program •Directly communicate and oversee changes, confirmations and extensions with hotels, cruise lines and DMC’s•Create and format site inspection manuals, on-site program supply orders, travel staff manuals, on-site documents and signage, while organizing material shipments to trip destinations•Registration Team Lead for a large city-wide conference (4,000 people) in Chicago, as well as 18 consecutive training meetings (500 people each) for a major financial institution.