Working with our team of trainers to induct, train and upskill our clinic coordinator team across Australia.

Developing and maintaining professional standards and operational excellence

Audiological case work including assessment, counselling, aid fitting & aid adjustmentTinnitus Retraining TherapyOffice of Hearing Services voucher programEstablishing a new clinical locationWriting protocol and policy documentsOrganising continuing education sessions on various topicsSeeking out and acting on marketing possibilities-Supervision of studentsBuilding and maintaining relationships with GPs and other referral sourcesEnsuring the clinic reaches budget… Show more Audiological case work including assessment, counselling, aid fitting & aid adjustmentTinnitus Retraining TherapyOffice of Hearing Services voucher programEstablishing a new clinical locationWriting protocol and policy documentsOrganising continuing education sessions on various topicsSeeking out and acting on marketing possibilities-Supervision of studentsBuilding and maintaining relationships with GPs and other referral sourcesEnsuring the clinic reaches budget and KPI goalsMotivate and support colleagues Show less

Assisting the professional Practice Manager to develop and implement training and new programs

Manage the northern half of NSW including 13 permanent hearing centres and 16 visiting locations. Daily operations, sales, staff management and training. Ensuring client centred care was prioritised by all staff & that they had the tools needed for their work.

Helped maintain the database of clients under maintenanceAssisted with accounts at month end and large tender documents.

Design and develop all marketing collateral for trade shows, client meetings and tenders