Lauren Palermo Email and Phone Number

As a Business Intelligence Manager at Sallie Mae, I lead a team of analysts to provide data-driven insights and solutions for various business operational and marketing functions. I leverage my skills in SQL, SAS, Tableau, Microsoft Power BI, and Microsoft Office to design, execute, and optimize data analytics projects, such as customer segmentation, campaign performance, test-and-control analysis, and various operational reporting. I recently completed my Master's of Business Administration degree with a concentration in Business Analytics at the University of Delaware, where I am learning advanced techniques and tools to enhance my analytical capabilities and business acumen. My goal is to apply my knowledge and experience to help Sallie Mae achieve its strategic objectives and deliver value to its customers and stakeholders. I am passionate about finding innovative and effective ways to use data to drive decision making and action.