● Counseled walk-in students on all topics encompassing financial aid at UNG using Ellucian Banner● Assisted in weekly final chance financial aid probation meetings● Managed main UNG financial aid email account

● Created a comprehensive guide for UGA's WeatherSTEM to be used as a training and informational tool● Reviewed and updated OEP Athletic Plan summaries for all athletic venues on campus● Updated and added to emergency contact list including the UGA campus and region-wide contacts

● Assisted study abroad advisors, international student coordinators, and directors with various projects● Updated study abroad program brochures using the Terra Dotta software system● Tracked new class approvals for exchange and direct enrollment programs using Excel● Converted word documents to fillable PDF forms using Adobe Acrobat● Utilized Hootsuite to help manage and schedule social media posts across all platforms● Provided premier customer service to all students coming through the door● Scheduled appointments for student walk-ins● Responded to inquiries through phone and email● Scanned, copied, and filed several documents daily● Helped prepare for yearly study abroad fair● Worked with international student coordinator to manage events for international students● Helped manage meetings and events for the International Student Association

● Ensured premier customer service was provided● Processed high value transactions on a daily basis● Counted cash in cash office and made deposits● Supervised cashiers and baggers

● Worked in a production environment including data entry, counting, labeling, and organizing● Worked diligently to provide patients with a trustworthy experience● Utilized a variety of Healthcare Industry leading software applications