Lauren Prentice Email & Phone Number

Us

Maintains accurate and up-to-date human resource files, records, and documentation.Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.Maintains the integrity and confidentiality of human resource files and records.Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.• Provides clerical support to the HR department.• May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.• Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.• Conducts or assists with new hire orientation.• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.

Us

• Implements, administers, and maintains benefits programs, policies, and procedures. Ensures programs meet employee needs and comply with legal requirements.• Response to benefit inquiries from employees on plan provisions, benefits enrollment, status changes, and other general questions. Assist employees with health, dental, vision, life, and other related benefits. Resolve administrative problems with the carrier representatives.• Verify the calculation of the monthly premium statements for all group insurance policies.Implement district policies on all leaves of absence (Family Medical Leave, Leave as an Accommodation, Sabbatical, etc.) in accordance with the Interboro School District protocols and Federal and State regulations. Coordinate workers' compensation claims with third-party administrator; follow up on claims.• Maintain AESOP – Faculty calling out and substitute calling service. • Maintain all personnel attendance and entitlement days• Maintaining all documents required for employment (Act 34, Act 151, Act 114, Act 26, etc.)• Prepare tuition reimbursement and reclassifications.• Assistances and provides in-service training to District employees• Maintains all personnel files and records in accordance with Records Retention Policy guideline

Philadelphia, Pa, Us

• Handles all Leave of Absence (LOA) requests (Family Medical Leave, Other Medical, Personal, Military, and Leave as an Accommodation) from University of Pennsylvania Health System employees in accordance with University of Pennsylvania Health System Disability Management protocols and Federal and State regulations.• Analyzes LOA requests to determine eligibility and certification in compliance with state and federal regulations. Act as the subject matter expert by providing guidance to internal clients (HR Operations and line manager) regarding interpretation of local, state and federal laws regarding FMLA and ADA as well as related UPHS policies.• Review and assess medical certifications as related to the ADA and to determine if the employee meets the definition as defined in accordance with the Employees with Disabilities Policy. When necessary contact physicians to discuss reasonable accommodations, verify information and discuss possible accommodations.• Coordinate return to work following leaves of absences in accordance with any applicable restrictions.Outreach to physicians for clarification on Medical Certification prior to sending to Medical Oversight.• Identify departments with high-utilization and partner with HR Operations and line managers to address issues.

Philadelphia, Pa, Us

• Responsible for maintaining and fostering the relationship with Comcast’s disability vendor (Sedgwick) both (internally and externally). • Acts as the primary point of contact to our vendor (Sedgwick) for all the compliance activities for Headquarters and the Northeast Division.• Assesses and determines outcomes for accommodation recommendations by vendors and collaborates with HR leaders, Clinical Director and Compliance Review Committee.• Consults with and advises supervisors and Human Resources Managers on disability, leave of absence and accommodation policy. Provides guidance on issues and escalations. • Escalated path for employees, supervisors, and HR leaders on Leave of Absences specific to Family Medical Leave Act (FMLA), short term disability (STD) and all other types of leave inn addition to determining accommodation approvals, alternative work solutions, and return to work activities. Supports accommodation activities which require support, including equipment accommodations and tracking of approved claims for job searches.

Philadelphia, Pa, Us

• Managed leave of absence process for employees who are not eligible for or who have exhausted FMLA and medical accommodation process for employees actively at work as well as returning to work with medical restrictions.• During this time I was promoted to larger bandwidth of responsibilities, managing a minimum of 100 Leave of Absence cases throughout the lifecycle of the leave, facilitating in the process of start of leave, return from leave, and termination of employment• Acted as primary liaison and process expert; interpreted policies and guidelines; advanced issues, escalations, inquiries, processes and analyses of work supported by Disability Vendor, Sedgwick.• Advised on procedures and assisting on resolutions to claim issues, ensures compliance with federal, state, and company regulations and policies related to employees' absences including but not limited to Americans with Disabilities Act (ADA), Family and Medical Leave (FMLA), and Pregnancy Disability Act (PDA)• Implemented appropriate leave processes based on company policies and labor leave laws• 2014 results for LOA team support a reduction of leave days by 78K having an implied impact of $12.4M or the equivalent of over 300 full time employees

Philadelphia, Pa, Us

• Analyzed employee issues to ascertain the appropriate resolution and/or escalation and communicated the solution/status to the customer consistent with Service Level Agreements (SLAs)• Provided initial support and additional follow-up to employees for all HR related inquires including benefits, recruitment, compensation, HRMS, Worker’s Compensation, learning, and payroll• Maintained knowledge of organizational and departmental policies and procedures and provided consultation while identifying trends which needed additional attention and/or clarification and reported these issues to the Tier 2 Functional Leads and Manager

Philadelphia, Pa, Us

• Coordinated the administration of Qualified Domestic Relations Orders by responding to attorneys’ inquiries and submitting final solutions to Fidelity and assisted with retirement plans• Administered Qualified Medical Child Support Orders by responding to all child support agencies’ requests, providing benefit information to our third party administrator, ODRO Consultants, and replying to all subpoena requests from legal or HR representatives. • Escalated employee issues by responding with additional follow-up to the Employee Service Center (ESC) as a Tier 3 representative for related inquires including HR support, subpoenas, benefits, audits, QMCSO, QDRO, SPDs, breaches and retiree groups

Valhalla, Ny, Us

• Administered benefits and claims for a wide array of insurance plans for professional organizations, associations, and small business owners.• Processed time sensitive and confidential issues related to insurance policies such as policy application changes, renewals to existing policies, aiding in underwriting cases, and answering detailed questions regarding policy coverage

Bachelor’S Degree, Bachelor Of Arts (Ba) Letters Arts And Science

High School Diploma, High School/Secondary Diplomas And Certificates