Lauren Risner Email & Phone Number

Sandusky, Ohio, United States

Interacted with patients by phone, email, text, and in-person to provide informationGreeted incoming visitors and patients professionally and provided assistance Ensured a welcoming atmosphere Scheduled and rescheduled appointmentsHandled sensitive situations professionally such as, discussing treatment and past due balances to ensure a satisfactory resolutionPrepared insurance claims, explained benefits, and pre-determinations for treatment Understood dental terminology and insurance breakdowns to effectively communicate with patients

Willard, Ohio, United States

Took inbound and outbound callsCompleted the hiring process from start to finishConducted interviews over the phone Hired candidates and initiated the new hire paperwork processTracked candidates and pushed for feedback on disqualifications, time to fill statistics, with other variablesSourced local candidates through Zip Recruiter, Monster, and Indeed

Sandusky, Ohio, United States

Completed on-boarding and new hire orientationEnforced compliance with federal, state, and local employment regulations Helped with decision making to improve work productivity Trained new, oncoming recruiters Conducted interviews for entry-level positionsSpecifically worked with international employees by corresponding with SEVAS to onboard and ensure all international paperwork was adhering to the law

Sandusky, Ohio, United States

Kept office records organized and supplies well stocked Delivered a helpful environment to all staff Used computer functions such as Excel, Word, and other software used by the company Supervised locker attendants by distributing breaks and job duties Answering radio and phone calls to help assist any employee, supervisor, or managerKept records of all employees in their departments, keeping track of their attendance, and giving disciplinary action when needed

Called out to guests to encourage them to play the gamesGave clear instructions of how the game is to be played as well as the rules to abide byDistributed prizes to any winner and encourages guests to re-play to earn more prizesUtilized a microphone to better encourage guests to come playPromoted to Team Leader within a year of employment Worked in a diverse environment with individuals of all ethnicities and ages

High School Diploma

Social Work

Some college experience in Social Work. Went for 2 years and did not finish to get my degree.