Lauren Rowsam Email & Phone Number

Dfw

Oversaw the value-based care management and administration of multiple Medicare Advantage functions of the DFW WellMed contracted market operations.• Led a team of 20 people responsible for healthcare expense on over 50,000 Medicare Advantage lives in the DFW-W Market.• Analyzed data, managed operational performance, and created strategy for surplus with nine financial pools.• Market performance on track to exceed the goal of a 4-star CMS rating for 2023.• Completed a 1.5-year… Show more Oversaw the value-based care management and administration of multiple Medicare Advantage functions of the DFW WellMed contracted market operations.• Led a team of 20 people responsible for healthcare expense on over 50,000 Medicare Advantage lives in the DFW-W Market.• Analyzed data, managed operational performance, and created strategy for surplus with nine financial pools.• Market performance on track to exceed the goal of a 4-star CMS rating for 2023.• Completed a 1.5-year leadership development program. Show less

Managed the USMD employed clinical operations for the Oncology, Lab, and Imaging service lines as well as the overall Business Development department.• Increased employee engagement with a 150-person team by 24% from May to October surveys.• Achieved Patient Net Promoter Score goal of 80% or above across departments.• Led the Oncology team in a profit margin project to identify cost saving opportunities and manage overall drug costs.• Partnered across service lines to overcome… Show more Managed the USMD employed clinical operations for the Oncology, Lab, and Imaging service lines as well as the overall Business Development department.• Increased employee engagement with a 150-person team by 24% from May to October surveys.• Achieved Patient Net Promoter Score goal of 80% or above across departments.• Led the Oncology team in a profit margin project to identify cost saving opportunities and manage overall drug costs.• Partnered across service lines to overcome hurdles with network leakage and align goals. Show less

Responsible for the overall strategic growth and service line implementation with the USMD Hospital at Arlington and USMD Health System.• Directly responsible for the increase in net revenue of over $3M from the new recruitment of surgeons to address significant volume losses.• Partnered with ER and Hospitalist providers to reduce transfers and increase inpatient census.• Influential in the creation and development of a hybrid OR to allow for interventional capabilities and… Show more Responsible for the overall strategic growth and service line implementation with the USMD Hospital at Arlington and USMD Health System.• Directly responsible for the increase in net revenue of over $3M from the new recruitment of surgeons to address significant volume losses.• Partnered with ER and Hospitalist providers to reduce transfers and increase inpatient census.• Influential in the creation and development of a hybrid OR to allow for interventional capabilities and increased inpatient cases.• Regularly partnered with strategic leadership and hospital board members to overcome obstacles, improve network collaboration, and support the overall organization's goals.• Launched a new Oncology program and drove over 900 new patient volume in Year 1.• Implemented the Marketware CRM data tool Show less

Managed the daily operations for Landmark Cancer and Diagnostic Imaging Centers in Dallas/Fort Worth.• Led DFW integration for acquisition.• Successfully relocated Dallas staff and over 100 patients, without any delay in treatment, to the Plano facility due to tornado damage while the building was inoperable for seven days.• Created a cash pay program and charity policy to improve patient collections.• Completed and passed state inspections for all mammography… Show more Managed the daily operations for Landmark Cancer and Diagnostic Imaging Centers in Dallas/Fort Worth.• Led DFW integration for acquisition.• Successfully relocated Dallas staff and over 100 patients, without any delay in treatment, to the Plano facility due to tornado damage while the building was inoperable for seven days.• Created a cash pay program and charity policy to improve patient collections.• Completed and passed state inspections for all mammography centers.• Reduced annual costs in patient transportation and waste management.• Implemented monthly Revenue Cycle team meetings that ultimately increased charges, decreased AR, and identified coding improvements. Show less

Dfw

Responsible for the business development of all Landmark Oncology and Diagnostic Imaging facilities and a physician-owned partnership throughout Texas, Arkansas, and Oklahoma.• Managed a team of five liaisons that increased annual revenue by 25%• Launched and developed two new cancer centers in San Antonio as well as two PET/CT centers in Dallas and Plano.• Created a successful prostate brachytherapy program at the Fort Worth cancer center which increased volume by 168% over 4… Show more Responsible for the business development of all Landmark Oncology and Diagnostic Imaging facilities and a physician-owned partnership throughout Texas, Arkansas, and Oklahoma.• Managed a team of five liaisons that increased annual revenue by 25%• Launched and developed two new cancer centers in San Antonio as well as two PET/CT centers in Dallas and Plano.• Created a successful prostate brachytherapy program at the Fort Worth cancer center which increased volume by 168% over 4 years.• Implemented a low-dose CT program for lung cancer screening at the Dallas and Plano facilities.• Implemented ZOHO CRM for the liaison team. Show less