Throughout my time at Comcast, I’ve managed HR needs for multiple business groups including Sales, Finance, Government Affairs, Sales Support, Technical Operations, Network Maintenance, and Warehouse employees and leaders. I’ve supported between 25 and 60 leaders in multiple locations across Washington state and together we’ve focused on intentional leadership hiring, onboarding and development, organizational health activities, addressing employee relations issues, performance calibration sessions, organizational restructures, and change management initiatives to ensure a healthy, engaged and productive work environment that meets business objectives.

Reviewed, communicated, and processed employee terminations, leave of absence requests, and responded to all HR questions and concerns for 1,500 non-exempt WFH employeesLed meetings with operations managers on a weekly basis to discuss employee issues and discipline, HR and operations initiatives, provide feedback, and deliver training Planned and administered open enrollment alongside insurance brokers though company-wide communications and answered employee benefits questionsCreated email templates, disciplinary forms, HRIS reports, training guides and documented HR processes and policies on internal intranet site for Executives, Operations and Payroll teamsHandled National Medical Support Notices, Life Insurance, and Long Term Disability claimsGathered and provided documentation to respond to unemployment insurance claims, appeals and attended hearings on behalf of the employer for unemployment insurance claims in almost all 50 statesLed new hire orientation for work from home, non-exempt employees and fielded a question and answer sessionManaged employee intranet site to ensure all policy and procedure, benefits, and labor law postings were up-to-date

On-boarded between 50 to 100+ remote new hires per week during hiring ramp- Sent, collected, and filed offer letters- Processed background checks- Collected, completed, and filed I9 paperworkResponded to unemployment claims and completed employment verifications Conducted phone screens of potential candidates and scheduled onsite interviews while working closely with hiring managers to determine ideal candidates

Organized the ATS, reset technical quizzes, and updated candidate statusResearched nationwide credit unions to accommodate remote employees Posted job openings online and sourced/contacted applicants about open positions