Lauren Smith Email and Phone Number

Develop and maintain relationships with key clients with a view to maximizing business opportunities - Identify new business opportunities across the AstroTech & BizTech client base and convert these into sales - Forge relationships with key people within identified organizations e.g. training managers, HR managers, key decision makers Ensure that client calls are conducted in such a way as to lead to ongoing new business opportunities through a process of targeted needs identification - Formulate relevant solutions based on client needs and prepare and submit quotations - Follow-up on quotations and secure the business - Follow-up with clients in terms of evaluating satisfaction levels and taking corrective action where necessary - Develop and maintain comprehensive client records - Drive sales with the ability to negotiate the terms of an agreement and close sales

Assuming responsibility for the performance, direction and development of the department. Liaising with shipping, procurement and warehouse on a daily basis Ensuring forward planning on order execution is done timeously A proactive monitoring control procedure from Order ProcessingEnsuring that there is communication in terms of the agreements complying with the Sales Order Process from Point of Sale to Point of Delivery.Minimizing the possibilities of any cancellation and late deliveries.Making sure that the Key Accounts Group and Teams of Sales Admin Coordinators are working effectively, achieving the tasks given to them and ensuring that the Accounts they are working with are running effectively and productively. Ensuring that the efficient flow of all orders and accuracy of all information received and given to the warehouse and management Monitoring month end closure Report to HOD and management on all problem areas related to area of responsibility.

Maintain and grow a porfolio of clients supplied through Royce Imaging Industries.The Internal Sales Person acts as the first point of contact with the customer, portraying a professionalism and confidence that delivers the ultimate in customer service; to build and maintain an active customer base to support the commercial team and develop new sales to support the Company growth as a whole. By applying sales skills the Internal Sales Person will capitalise on commercial opportunities through negotiation of prices in order to achieve the sales targets set by the Management Team.