Lauren Wunder Email and Phone Number
New York, NY, US
Lauren Wunder's Location
Madison, New Jersey, United States, United States
Lauren Wunder's Contact Details
Lauren Wunder work email
- Valid
- Valid
- Valid
Lauren Wunder personal email
n/a
Lauren Wunder phone numbers
About Lauren Wunder
Senior strategy and operations leader, skilled in creative development and effective deployment of consumer products. Driven, natural problem solver with proven ability to build and empower high-performing teams to deliver on key enterprise strategic priorities.
Lauren Wunder's Current Company Details
Frontdoor, Inc.
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Sr. Director, Integration and Delivery
New York, NY, US
- Website:
- frontdoorhome.com
- Employees:
- 751
Lauren Wunder Work Experience Details
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Sr. Director, Integration And DeliveryFrontdoor, Inc.New York, Ny, Us
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Sr. Director, Integration & DeliveryFrontdoor, Inc. Feb 2024 - PresentMemphis, Tn, Us
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Director, Enterprise Planning, Reporting And DeliveryFrontdoor, Inc. Jun 2023 - Feb 2024Memphis, Tn, Us
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Director, StrategyFrontdoor, Inc. Jan 2023 - Jun 2023Memphis, Tn, Us
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Senior Director, Consumer ProgramsAnywhere Real Estate Inc. Aug 2021 - Jan 2023Madison, New Jersey, Us• Define and lead the executive portfolio of consumer programs, a key strategic pillar of Realogy’s executive strategy. Program portfolio includes five key program initiatives in various deployment phases from pilot to full scale operations, company owned and franchise operations across six real estate brands (Coldwell Banker, Corcoran, ERA, Better Homes and Garden Real Estate, Sotheby’s International Realty, Century 21) • Drive strategic decision making with C-suite and senior cross functional leadership to establish business goals and align on executional strategy. Drive P&L and direct/indirect resourcing plans across enterprise to achieve critical milestones and deliver against dynamic competitive market pressures• Built entirely new organizational structure, established team with internal and external hires. Manage high performing team of senior program managers and project leaders capable of building and maintaining key business initiatives, product technology and effective program operations -
Director, Consumer Programs StrategyAnywhere Real Estate Inc. Jun 2020 - Aug 2021Madison, New Jersey, Us• Lead creation and execution of the vision, strategy, operations, and engagement framework of the RealVitalize program, leveraging >$50M in capital. Established go to market strategy including training, launch logistics, technology development and integrations, customer service, marketing and communications • Lead program team in setting actionable milestones, timelines, and executing against workplan to ensure achievement of program goals• Exceeded program profitability goals by delivering positive corporate owned P&L performance in year one. Developed and deployed a successful scale and modification plan for affiliate business model, cross-brand• Review and coach team on deliverables and performance. Motivate the team to think innovatively and embrace a pilot, test, learn approach to execution• Monitor KPI and P&L performance and lead analyses relevant to measuring product effectiveness and business model performance. Communicate results and roadmap planning with executive stakeholders• Act as main point of contact for external partners, collaborate with cross-business unit teams and leadership to drive successful adoption of the product portfolio across Realogy’s business units and markets• Lead team in collecting and analyzing customer and stakeholder feedback to identify priority program enhancements and evolution to align with executive consumer program portfolio strategy
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Senior Manager, Strategy & ExecutionAnywhere Real Estate Inc. Sep 2019 - Jun 2020Madison, New Jersey, Us• Rebuild and develop program pilot, scale plans and establish effective operations for the RealVitalize program across vendor partner, technology, customer service, marketing, training and operations teams• Scale program across national geographies. Set, report on and monitor business KPIs to track program engagement and performance• Develop program design and product roadmap based on performance and collective stakeholder feedback. Partner with cross functional business unit teams and leadership to drive successful implementation across field markets• Refine business case to deploy path to profitability leveraging the support of ancillary business services.
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Lead Product Manager, Digital Products & ServicesH&R Block Aug 2019 - Sep 2019Kansas City, Mo, Us• Responsibilities expanded including two direct reports and one indirect report, leading business unit growth and performance through implementation of new consumer segmentation strategy • Lead two enterprise strategic pillars delivering on brand promise of help and care across digital and retail channels, included building and delivering on business case for suite of new market offerings and operational enhancements • Create infrastructure for digital brand phase-gate across IT and product teams to communicate status with senior leadership while applying a focus on brand consistency, exposing interdependencies, and mitigating business risk• Deliver market analysis for investor and consumer relations, including consolidation of focus group, user testing and competitive research -
Program Manager, Digital Products & ServicesH&R Block Mar 2017 - Aug 2019Kansas City, Mo, Us• Business owner responsible for full product lifecycle, developing user experience and operational improvements leading priority products producing annual incremental revenue and client growth above 20%, generating >$20M in annual revenue • Lead buildout, development and integration of enterprise roadmap for Digital business, facilitating implementation through cross-functional and multilevel communication and coordination • Responsible for enterprise’s virtual service segment including introduction of virtual assistant, online live support, and remote tax channel offerings in support of brand go-to-market strategy focused on customer support, engagement and experience• Create and manage integrated requirements for digital product experience and operational service tools across 20+ system technologies and multiple concurrent program launches in agile/scrum framework• Overhauled operational effectiveness by leading cross-functional teams to scale (6x) associate user network and system infrastructure to serve clients virtually• Influence enterprise and senior leadership strategy for omnichannel services through user experience research, competitive landscape analysis and ideation working sessions with internal SMEs • Created infrastructure for digital brand phase-gate across IT and product teams to communicate status with senior leadership while applying a focus on brand consistency, exposing interdependencies, and mitigating business risk
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Senior Product Manager, Financial ServicesH&R Block Jan 2017 - Mar 2017Kansas City, Mo, Us• Responsible for successful deployment of new to market financial loan product – Refund Advance, disrupting industry standards and surpassing incremental new client growth goal • Lead large scale, complex program execution with extended group of multifunctional resources and three external vendors, managing program delivery timeline, progression and achievement of key milestones• Communication planning and publishing for multiple business units, escalated issue resolution and field support, and development of associate user training for multi-integrated programs• Analyze business risk, regulatory and compliance rules related to product launch and create newly defined and implemented system controls and SOPs• Complete development validation through data and functional user acceptance testing for interdependent integrations, identifying and prioritizing defects for resolution
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Project Manager, Integration & DeliveryH&R Block Jul 2015 - Jan 2017Kansas City, Mo, Us• De-risk and accelerate delivery of transformational products and systems in variety of strategic business areas: Digital Products, Retail Operations, Financial Services, and Corporate Benefits• Ensure organizational readiness through change management and mitigation plans for program deployments of various scale, both national and piloted initiatives, and communicate updates to enterprise leadership and c-suite• Create cohesive program delivery plan for end user training, communications, and user acceptance testing for enabling technologies• Lead cross-functional teams to align critical path milestones with business operations, technology deployments, client support and marketing efforts• Partner with business owners to gate program through enterprise checkpoints, monitor performance against success measures, and implement post mortem evaluations
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District Operations CoordinatorH&R Block Feb 2014 - Jul 2015Kansas City, Mo, Us• Oversee operations for two districts including forty-seven retail tax offices focused on business growth and quality client service• Lead team of five administrative and facility personnel to execute company operations strategy, facility management, accounts payable, vendor relations, and upholding privacy policies• Responsible for planning and executing project deployments to achieve brand standards including labor staffing, asset management inventory, office upgrades, company merchandising plans and training coordination
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Senior Operations CoordinatorMillennium Harms Software 2011 - 2014Parsippany, New Jersey, Us• Lead team of two Operations Coordinators and creation of enterprise SOPs to manage full scope of company operations including interdepartmental communications, vendor and client management • Generate and contribute relevant forecasting and performance reports, proposals, and invoices for client, supplier, partner and vendor relations among multiple departments• Responsible for event and tradeshow management including logistics for internal company events, industry sponsored shows, and company’s annual industry conference• Account management for international sales; maintain account register with adjustments for recurring memberships and subscription payments to reconcile billing cycles
Lauren Wunder Skills
Training
Customer Service
Project Management
Sales
Leadership
Inventory Management
Event Management
Operations Supervisor
Travel Management
Meeting Planning
Logistics
Supply Chain Management
Management
Merchandising
Budgeting
Integrated Project Delivery
Lean Six Sigma
Operational Excellence
Creative Problem Solving
Business Analysis
Business Growth Strategies
Presentation Skills
Communication
Competitive Analysis
Cross Functional Team Leadership
User Acceptance Testing
Forecasting
Influence At All Levels
Drive Results
Growth Strategies
Lauren Wunder Education Details
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William Paterson University Of New JerseyBusiness Management -
Passaic County Community CollegeAccounting And Finance
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Bergen County Police, Fire And Ems AcademyEmergency Care Attendant (Emt Ambulance)
Frequently Asked Questions about Lauren Wunder
What company does Lauren Wunder work for?
Lauren Wunder works for Frontdoor, Inc.
What is Lauren Wunder's role at the current company?
Lauren Wunder's current role is Sr. Director, Integration and Delivery.
What is Lauren Wunder's email address?
Lauren Wunder's email address is lw****@****ock.com
What is Lauren Wunder's direct phone number?
Lauren Wunder's direct phone number is +186268*****
What schools did Lauren Wunder attend?
Lauren Wunder attended William Paterson University Of New Jersey, Passaic County Community College, Bergen County Police, Fire And Ems Academy.
What skills is Lauren Wunder known for?
Lauren Wunder has skills like Training, Customer Service, Project Management, Sales, Leadership, Inventory Management, Event Management, Operations Supervisor, Travel Management, Meeting Planning, Logistics, Supply Chain Management.
Who are Lauren Wunder's colleagues?
Lauren Wunder's colleagues are George Guastello, David Dayton, Katie Velez, Roseanne Guy, Velvet Mooney, Katrina Scott-Morman, Sarah Thompson Riley.
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