Lauren Booth Email and Phone Number

• Provided exceptional fine dining service to over 50 guests daily in an upscale restaurant, ensuring a memorable, personalized experience including private events and resolving guest concerns promptly and efficiently with tact and grace.• Met or exceeded sales goals by upselling premium menu items, averaging over 1 million dollars in sales annually.• Handled VIP clientele daily with discretion and professionalism, ensuring seamless dining experiences tailored to individual preferences.• Processed daily transactions accurately, using POS systems to manage bills, gratuities, and split payments for group dining.• Ensured adherence to health and safety protocols through daily checks, maintaining cleanliness and sanitation in service areas.

• Held store team accountable for achieving all brand, performance and merchandising standards to 100% compliance.• Led team of 12 associates in stockroom management, transferring and receiving shipment, and arranging merchandise to support store sales goals.• Supervised weekly marketing directives and implemented floor sets seamlessly within budgeted timeframe.

• Engaged customers to boost sales by 60%, demonstrating technical selling skills and product knowledge.• Communicated with leadership team and other associates to effectively supervise sales floor and meet daily sales goals.

• Led team of seven first-year AmeriCorps members in ten months of in-school service by delivering bi-monthly academic tutoring, coaching, and personal and professional support.• Aggregated and analyzed data using Salesforce software and SharePoint platforms to perform weekly data audits.• Ensured 70 students receive 15 hours of academic interventions and 50 students receive socio-emotional and attendance coaching.

• Served 1700+ hours of full-time service on a team of nine members to provide targeted academic tutoring, behavior coaching, and a positive school environment to more than 300 students with a focus on an extended day program.• Provided bi-weekly coaching sessions with 10 students to strengthen social-emotional skills.• Collaborated with partner teacher and admin daily to assess student needs and build plans for support.• Awarded Service Impact Award in recognition of distinguished excellence and innovation in service.