- Increase membership with diverse and proactive promotional strategies. - Strong organizational knowledge in recruitment and roster management.- Contact potential members directly to introduce our organization and gauge interest in membership opportunities. - Drive the interview process from start to finish -- name generation, sourcing, preliminary contact, meetings, extending invitations of membership, and integration. - Arrange meetings with potential members and coach team members through the recruiting process.

- Created and managed a budget of $63,000 through monitoring and forecasting. - Managed accounts payable and utilized a database to code department transactions. - Supervised two appointed officers and delegated tasks accordingly. - Developed and executed financial education programming and financial contracts for 50 members. - Communicated financial matters in a clear and effective manner so that others can understand complex policies and procedures. - Held peers accountable for financial responsibilities of membership by utilizing in-person conversations and following through with the organization’s delinquency policy. - Implemented strategic financial actions for the chapter to meet both long-term and short-term goals. - Conducted a competitive analysis using benchmarking data to determine dues and fees for the organization.

- Review and organize invoices for accounts receivable and payable.- Utilize Microsoft Excel to code transactions into budgeted categories.

- Maintained and promoted positive client relationships.- Monitored and organized court schedules- Scheduled players in person and via phone/email.- Educated customers on various tennis equipment and services.- Oversaw custom racket stringing and re-gripping services.- Operated an online point of sales system.

- Led private and group lessons for tennis players from ages four through beginner adult level.- Adapted plans and teaching styles to fit the needs of the player based on age and skill level. - Collaborated with two assistant tennis pros on daily lesson plans and approaches.- Planned various lessons that included different approaches to teaching.- Set achievable goals to motivate each player.- Critiqued players to improve their level of play while maintaining motivation.- Implemented both transactional and transformational leadership styles to successfully work towards common goals.- Scheduled lesson times and organized groups based on skill/knowledge level.