Customer Support Analyst Sr.
CurrentLead Rollout TechPerforms Information Technology customer support work that is basic to moderately complex in nature. Provides firstleveland second-level desktop support on-site as well as through remote applications. Assists with the implementation,evaluation and usage of new client technologies. Performs basic network administration and troubleshooting ofcommunication problems as they affect the user environment. Performs monitoring and troubleshooting of local areanetworksManages and performs computer asset refreshes.