Lauren Stankiewicz Email & Phone Number

Tampa, FL, US

Dearborn, Michigan, US

• My mission is to lead a team of product managers to develop and maintain modern and innovative loan originations products that help our dealers and internal operations teams better serve our mutual customers. I.
• Credit Decisioning
• Contract Funding
• Program and Rate Management
• eCommerce and Model e Services
• Dealer Toolkit | Deal Optimizer | Residual Equipment ToolResponsibilities:

Dearborn, Michigan, US

Responsibilities:- Manages and leads four product teams with four direct reports that work to digitize customer documents, simplify document exchange and create effortless and always-on customer journeys / processes. - Drives outcomes through delivery of software to Ford Credit Agents. Embracing an agile approach partners closely with users and IT product.

Dearborn, Michigan, US

Responsibilities - Worked to achieve the mission of the Enabling Platforms group by providing the user and business areas the customer knowledge to personalize their experience and anticipate their needs. A Global position with the objective to provide users and other platforms the data to personalize customers preferences for loyalty programs such as.

Dearborn, Michigan, US

Responsibilities:- Provides ongoing support to ensure alignment with FL, Sales Ops, and Brand on recurring and newly developed marketing programs.- Assist in the development/launch of Retail enhancements and updates to other Retail tools, job aids- Create Effective Dealer Loyalty Programs to maintain / grow share while maintaining system lock-in.- Publish.

Dearborn, Michigan, US

Responsibilities:- Used the Using the Agile methodology, led efforts as Product Owner to deliver value to our customers via Personal Lifetime Communications (PLC)- Maximized Synergies with PLC partners by driving collaboration across teams- Supported the CX strategy by ensuring all PLC deliverables contributed to one of the following Digital Strategies.

Dearborn, Michigan, US

Responsibilities:- Became the expert in "Knowing the Digital Customer" through exploring surveys, personas, customer verbatims, etc.- Developed personas, journey maps, and the final Consumer Experience Strategy- Responsible for creating the final presentation of the CX Strategy- Supported the development of products and services our Customers and Dealers.

Dearborn, Michigan, US

Responsibilities:- Worked to launch and maintain GUX (Global User Experience) websites in North America and South Africa- Supported, maintained and/or updated Ford Credit and Lincoln Automotive Financial Services external facing sites for both the US and Canada.- Managed all change requests, clarified or created detailed business requirements and test the.

Dearborn, Michigan, US

Responsibilities:- Managed a diverse team of up to 12 Customer Service Representatives, promoting and supporting employee empowerment, development and accountability working in a team based environment putting the customer at the center of everything we do- Led an enterprise campaign to address national Impounds or Seizures of Ford Credit vehicles which.

Dearborn, Michigan, US

A program within Ford Motor Credit designed to prepare individuals for entry-level leadership assignments in Operations. Candidates rotate to multiple positions throughout the Company during their time in the program. I successfully completed rotations in Customer Service, Originations, Sales, and Dealer Credit before accepting a Team Lead position.

Dearborn, Michigan, US

Dearborn, Michigan, US

Serve as the primary sales contact and liaison between the dealership and the Center. Utilize telephone, email, and conferencing technologies to effectively manage the relationship with dealer management and personnel. Includes but not limited to the following responsibilities: - Work with Select Dealer Regional Manager for assigned dealers to develop.

Dearborn, Michigan, US

- Analyze and decision consumer credit applications- Adhere to purchase approval limits and investigation standards at all times- Sell the benefit of the Company's value proposition to dealers and effectively maintain a consistent purchase policy based on dealer support, liquidation experience, and management direction - Understand the and practice.

Dearborn, Michigan, US

- Minimize portfolio risk and credit losses through effective account resolution- Reduce delinquency through effective follow up and account resolution techniques- Service customers and dealers promptly and courteously- Review procedure updates and utilize procedures in all daily work- Minimize expenses through effective use of resources and time.

Birmingham, AL, US

Engage in customer service and office maintenanceResponsible for delivering large deposits, contracts, and other confidential documentsData Entry, Shredding, Copies, and other tasks as needed

Assess and respond to the needs of up to 26 residentsEnforce and uphold policies of the university, such as quiet hours, Health and Safety inspections, roommate agreements Manage various administrative duties including maintenance requests, incident reports, and weekly reportsCounsel peers on personal, academic, and career concernsResolve issues and.

US

Bachelor Of Science; Diploma, Management; Business Administration

Advanded Diploma