Lauren Wright is a UX Researcher at Virgin Media O2. She possess expertise in advertising, copywriting, seo, marketing, public relations and 21 more skills. Colleagues describe her as "When I first got told I was leaving the Marketing team (which at the time I loved) to start an Experience team with a new recruit (Lauren), I was apprehensive. Little did I know Lauren is one of the loveliest, kindest and most hard-working individuals I would ever have the pleasure of meeting. Being new to the world of CRO and UX, Lauren took me under her wing and taught me everything she knew. Her non-judgemental attitude made me feel comfortable, and she instilled confidence in me that I never knew I had. Lauren is one of those rare and special people who are like sunshine to be around. Working with her never really felt like work, and I am forever grateful for that. She always delivered work to an exceptionally high standard with the utmost professionalism. Her talent for making participants feel at ease allowed her to always uncover invaluable insights and get to the root cause of UX problems. Lauren isn’t just an ex-colleague but a wonderful friend, and I can't think of anyone I would recommend more highly." and "I had the absolute pleasure of working with Lauren at Acacium across multiple digital projects. Lauren is an impressive natural talent when it comes to UX research. She has knack form making anyone feel comfortable, even when discussing sensitive topics such as mental health and personal wellbeing, enabling her to gain meaningful insights about users. She's a natural working with diverse audiences including children and young people, and is skilled in a broad range of research techniques such as interviews, usability testing and creating personas. Lauren is efficient in owning all parts of the research process, from planning studies through to analysis and presenting findings. She's an excellent communicator and is particularly skilled with stakeholders, tailoring research playbacks to meet the needs of different individuals and teams. Lauren's positive nature and can-do attitude make her a delight to work with and she's an asset to any organisation. I really hope I get to work with Lauren again and would recommend her for any UX role."