Lauren Cape Email & Phone Number

Sayre, Pa, Us

Chicago, Illinois, United States

• Support attendees, sponsors, and speakers with onboarding into our event platform sites• Create 'how to' guides for sponsors using PowerPoint, helping them get the most of out of their virtual booths• Collaborate on the staff manual and staff resume for each event as well provide support to my team if they have questions about processes, scheduling, or software• Provide support for all global virtual and hybrid events; supporting our sponsors, up to 80 presenters, and up to 700 attendees• Assist with preparation, day-of-event execution, closing out, and follow-up of virtual events on various platforms• Assisted with the preparation of event logistics and production for educational series and multi-day conferences• Collaborate with other members of the TMA Events and Production Teams including Education, Design, Marketing, and Communications• Collect data and provide event and attendee analytics using event platform tools or Asana• Prioritize and manage multiple projects efficiently and concisely using Microsoft Outlook, Excel and Asana• Assist with event website buildout using two event platforms: Pathable and Event Cadence• Communicate with colleagues using MS Teams and Office365• Utilize Sharepoint, Dropbox and Sharefile with vendors and sponsors to keep materials organized• Collaborate on event entertainment and activities which included searching for vendors such as Be/Spoke, SpeedNetworking, the Sketch Effect, US Poker Casino Parties, Beatmix

Us

• Plan and manage logistics for NHC's annual week-long retreat for 300+ international attendees• Successfully moved the retreat to an online platform in 2020 with 8 weeks to plan• Implemented new software in order to move the retreat online; coordinated meetings with several volunteer groups on Zoom, taught myself how to use Sched and created the website for the retreat, developed a new registration system using Formplus, and created a volunteer database using Airtable• As the only full-time employee, I virtually supported and collaborated with 60 teachers, our volunteer tech team, the core planning team, and 185 attendees• Moderated up 12 sessions a day on Zoom• Currently manage up to 30 volunteers, the website (basic format requested by employer), and various databases throughout the year• In a standard year, I liaise with our event venue, University of Hartford. to coordinate accommodations, program spaces, and kosher meals• Negotiate contract terms annually• Year-round, I use facebook Business Suite to market our online offerings on facebook and Instagram. Also manage our Twitter account. Increased our following on all three accounts• Familiar with several event related software programs such as Regpack, Sched, Airtable, Rev, Zoom, Remo, Otter.ai, Asana• Regularly use Mailchimp, WordPress, G-Suite, Slack, Microsoft Office, VLC Media Player, Eventbrite, Canva• Problem solve with planners, teachers, and attendees via email, Slack and virtual training sessions

Queen Anne, Md And Eliot, Me

-Developed, designed and manage our web page using Hostgator and Weebly-Maintained our social media presence using Facebook and LinkedIn-Performed basic accounting using Excel; revenue vs. expenses-Marketing Manager; built community relationships through fostering, assisted with Rescue fundraisers and designed advertising materials using Publisher-Provided direct care for all animals we host and at their homes; dogs and horses

1 Greenleaf Woods Drive, Suite 201, Portsmouth, Nh 03801

• Processed new incoming title orders; created file and dispatched it to eClosing software to be part of the work queue• Managed a pipeline of active title orders, ensuring all orders move forward according to their closing date• Took ownership and processed tasks on each file to move it through the queue• Delegated tasks to support staff to optimize capacity and capitalize on resource skill sets• Generated monthly disbursement reports to anticipate payouts for construction loans• Report out monthly on sales by Realtor to show utilization trends by partnership and meet with Founder• Communications were proactive, concise and actionable• Took initiative to quickly learn the lending industry in a fast-paced office• Prioritized work and multitasked to meet tight deadlines and manage multiple priorities in a high-stakes environment• Built relationships with realtors and lenders by delivering an exemplary customer experience resulting in new business for the firm• Assembled a Standard Operations Manual as a roles and responsibilities reference point for peer coverage. Introduced employee performance reviews to set goals and measure against them, which was adopted by the Founder

Annapolis, Md

-Deliverd programmatic services to male and female populations that provided classification, counseling and supervision services-Provided social service referrals, job hunting skills, and developed post-release plans to those being released in an effort to reduce recidivism-Managed 70 Inmate Workers; hired, coordinated schedules, kept track of their hours worked, provided training/clear expectations and solve issues they are having with staff supervisors or other inmates

Annapolis, Md

-Maintained safety of Inmates; responding quickly, safely and ethically.-Monitored Inmate behavior; enforcing rules according to policy, those attempting to harm themselves, or those attempting to harm others, or those that may need medical/mental health attention.-Skilled in non-lethal defensive tactics, proper use of force, O.C. administration, cell extraction and verbal negotiation.

Boston, Ma

-Assisted middle school students with their reading comprehension and grammar skills. -Focus was on students on IEPs and those with physical disabilities.-Substitute taught grades K-8, any subject.

Neighborhood House Charter School Boston, Ma

-Coordinated lesson plans and the monthly activity calendars for 115 youth participants, K-8th grade.-Supervised six staff by managing their schedule, provided training for our behavior management system, assisted them writing lesson plans and encouraged them to design creative alternative learning opportunities. -Resolved student issues through one on one communication as well as incorporating their teachers or parents when necessary in order to maintain a community approach to their wellness and education.-Integrated empowerment based learning by challenging students with team based problem solving exercises.

Portsmouth, Nh

-Launched a peer education outreach program in 2004 titled 'Popular Opinion Leader' and successfully raised the number of youth testing. -Coordinated, developed, presented and evaluated HIV/STD educational programs for local middle and high schools, health professionals, substance abusers, diversion programs, foster homes and youth leadership programs. -Designed curriculums appropriate for youth which would identify risky behaviors and develop skills to enhance their self esteem. -Provided individual risk reduction counseling to young adults twice a week. -Organized and delivered weekly client in-services in order to provide updated education about living with HIV/AIDS. -Supervised eight volunteer outreach workers and University interns. Responsible for staffing fundraisers, the front desk, food drives, summer street outreach and tracked intern progress.

Master'S Degree, Gender, Sexuality And Culture

Activities and Societies: Muay Thai BoxingI received a one year international student Master's Degree which focused on social theory.

Bachelor'S Degree, Health And Human Services Studies: Concentrations In Adolescent Development And Psychology.

Activities and Societies: I was an avid skier and spent most of my free time on the mountain.I received a Bachelors in Human Services

High School, General Studies

Activities and Societies: Captain of the Softball Team, Captain of the Ski TeamI was very active in sports in High School. I continue.