Laurence Levy

Laurence Levy Email and Phone Number

General Manager-Creating Great hotel guests love @ InterContinental Bora Bora Le Moana Resort French Polynesia
french polynesia
Laurence Levy's Location
Papeete, Windward Islands, French Polynesia, French Polynesia
Laurence Levy's Contact Details

Laurence Levy personal email

n/a
About Laurence Levy

Everyone at IHG is aligned behind one clear goal; to deliver Great Hotels Guests Love. IHG is one of the world's leading hotel companies. We operate nine hotel brands – InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, EVEN™ Hotels and HUALUXE™ Hotels and Resorts.Extended experienced in Hotel operations with a special focus on rooms and guest relations. Excellent presentation and negotiation skills. Ability to train, motivate and lead others to obtain targets and results in a pressurised and demanding environment.Provide the leadership expertise that ensures the effective and efficient operation of the hotel, and the achievement of stated operational goals and profitability objectives.•Ability to operate in a multi cultural environment;•Experienced in driving staff; •A demonstrable and practical understanding of Hotel operations;•Customer focus;•Quality and Risk•Results driven;•Process improvement, •Accurate forecasting;•Demonstrable success in time management •Public Relations.

Laurence Levy's Current Company Details
InterContinental Bora Bora Le Moana Resort French Polynesia

Intercontinental Bora Bora Le Moana Resort French Polynesia

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General Manager-Creating Great hotel guests love
french polynesia
Employees:
48
Laurence Levy Work Experience Details
  • Intercontinental Bora Bora Le Moana Resort French Polynesia
    General Manager
    Intercontinental Bora Bora Le Moana Resort French Polynesia Apr 2010 - Present
    Bora Bora
    In charge of the quality of operations for all the hotel: 62 rooms, 70 covers restaurant,garden and poolsResponsible for projects related to overall maintenance, room upgrading program and Brand AuditResponsible for Security Department, Brand Safety standards and procedures.Yearly hotel renovationAchievements: Reached Heartbeat target Increased Employee Survey Reached all financial objectives (rev,Revpar, and GOP)
  • Intercontinental Bora Bora Le Moana Resort French Polynesia
    Executive Assistant General Manager In Charge Of Rooms Division
    Intercontinental Bora Bora Le Moana Resort French Polynesia Nov 2007 - Apr 2010
    Bora Bora
    Responsible for managing the hotel on a day to day basis and for making sure that it meets or exceeds guest expectations. In charge of working closely with all departmental heads to ensure the smooth operation of the hotel at all levelsEnsure the well implementation of the procedures and policies of IHGBrand StandardsImplementation of the employee satisfaction surveyGuest satisfactionRisk Management
  • Intercontinental Bora Bora Le Moana Resort French Polynesia
    Rooms Division Manager
    Intercontinental Bora Bora Le Moana Resort French Polynesia Apr 2003 - Nov 2007
    Bora Bora
    Day to day operation including scheduling, hiring, training, disciplineAdherence to corporate image and brand standardsPreparation of forecast budget and other reporting to ensure all reports are submitted to the GM on a timely basis.Complaints handling, guest relation and service recovery practicesHelp in the Pre opening and opening of our sister property the InterContinental Bora Bora Resort and Thalasso Spa last may the 1st 2006Evacuation and Re opening of our Resort after an exceptional swell last june the 14th 2006
  • Intercontinental Bora Bora Le Moana Resort French Polynesia
    Front Office Manager
    Intercontinental Bora Bora Le Moana Resort French Polynesia Apr 2001 - Apr 2003
    Bora Bora
    Report directly to General ManagerEvacuation and Re opening of the Resort after a cycloneManagement and training of daily Front Office OperationsSupervision of Front Desk staff included Bell desk, Activities desk, reservationsEnsure policies, procedures, standards, and qualities of service are maintained and improvedComplaints handling, guest relation and service recovery
  • Hotel Bora Bora Lagoon Resort Belmond
    Front Office Manager
    Hotel Bora Bora Lagoon Resort Belmond Apr 1998 - Sep 2000
    Bora Bora
    Report directly to General ManagerRe opening of the Resort after both cyclones Martin and OseaManagement and training of daily Front Office OperationsSupervision of Front Desk staff included Bell desk, Activities desk, reservationsEnsure policies, procedures, standards, and qualities of service are maintained and improvedComplaints handling, guest relation and service recovery practice

Laurence Levy Skills

Management Hospitality Industry Hospitality Tourisme Resorts Hotel Management Event Management Analyse Des Revenus Front Office Organisation Des Chambres Satisfaction Du Client Hotels Restaurant Service Client

Laurence Levy Education Details

  • Ecole Hôtelière De Tain L'Hermitage
    Ecole Hôtelière De Tain L'Hermitage
    Restauration

Frequently Asked Questions about Laurence Levy

What company does Laurence Levy work for?

Laurence Levy works for Intercontinental Bora Bora Le Moana Resort French Polynesia

What is Laurence Levy's role at the current company?

Laurence Levy's current role is General Manager-Creating Great hotel guests love.

What is Laurence Levy's email address?

Laurence Levy's email address is la****@****onti.pf

What schools did Laurence Levy attend?

Laurence Levy attended Ecole Hôtelière De Tain L'hermitage.

What are some of Laurence Levy's interests?

Laurence Levy has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.

What skills is Laurence Levy known for?

Laurence Levy has skills like Management, Hospitality Industry, Hospitality, Tourisme, Resorts, Hotel Management, Event Management, Analyse Des Revenus, Front Office, Organisation Des Chambres, Satisfaction Du Client, Hotels.

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