Laurence Mathieu Email & Phone Number

Liège, Be

Huizingen, Brussels, Be

Reporting directly to the Country CEO, and member of the Executive Committee, I'm in charge of directing all operational and organizational functions across the companies and the business units of the Belgian group to achieve or short term and long term strategic objectives .

Houston, Texas, Us

Advisory and Professional Services Operations & PMO Lead. Transformation Director leading a team of Program Managers, architects, consultants, project manager, finance managers, technology experts, Management of Change experts and HR specialist. In charge of a 3-year Digital Transformation for a Corporate customer. Advisory and Professional Services Operations & PMO Lead.Responsible for the global transformation including Target Operating Model design & implementation, HR transformation, in close coordination with the customer business lines.The program is defined in order to transform the IT into a real Service Broker providing agile & value added services to the business lines in a sector where competition requires short turnover time for IT projects implementation e.g. to be the first to release a new feature on the market, or to make sure to quickly implemented legal requirements.

Houston, Texas, Us

HPE Technology Consulting is a worldwide organization active in transformation and implementation services for Hybrid cloud, IoT, Big Data and Digital collaborations solutions.I’m managing a cross country team of solution architects, presales consultants , technology experts, resource & project managers active in helping enterprises accelerate their digital transformation through our expertise in most recent technologies.As part of my role I'm responsible for :Strategic planning* Business & Delivery strategic plan definition & management hand in hand with the Business * Business development initiatives support* Innovation and transformation for extending team capabilities, skills and competitiveness and building new delivery models Pursuit performance:* Opportunities qualification, presales/pursuit team management, Deal assurance* Overall pursuit budget responsibilityEngagements end to end delivery:* Overall responsible for the succesfull delivery of my region engagements* P&L responsiblity* Project Sponsor towards customer CIOs & IT management¨* Overall customer satisfaction responsibility

• Responsible for end to end service delivery for Enterprise Services Denmark accounts and for one major international account within pharmaceutical industry with IS/IT headquarters located in Denmark.• Executing successful seamless end to end service, transformation and project delivery to HP Enterprise Services customer to meet contractual requirements including SLAs, within allowable expense to support Plan of Record (POR) / P&L targets. • Measured on P&L and upsells.• Measured on the ability to deliver innovative and excellent services at the best cost, improve productivity, and support and contribute to growth opportunities in outsourcing services. Driving transformation of the client environment to deliver higher value through cost efficiency, maximizing use of a standard product set and compliance with ITIL processes. Managing overall delivery costs and capital for account across capabilities and organizations (best shore and onshore) ensuring expenses are in line with plan of record and budget.• Direct contact with customers Senior Management and C level• People management responsibility

Transition & Transformation Pursuit Lead for outsourcing contracts, responsible for defining the program structure & team structure, building the solutions and offer, contract negotiations with customer management within the pursuit team.Transition & Transformation program manager in implementation phase leading the overall program team (Project managers, PMI support, procurement, HR function).Overall program spokeperson towards customer CIO and senior IT management.

Supporting HP business and planning strategy initiatives focusing on quality, functional excellence and cost effectiveness.Identifying key trends and performance improvement opportunities. Identifying gaps between current and envisioned state, and works collaborative across organizations and functions to build the initiatives essential for performance improvement. Assisting with leading and driving processes to align strategies, metrics, and execution plans. Projects: Responsible for managing quality improvement related projects at Great Western Europe region level (BeNeLux, Austria, Switzerland, Sweden,Norway, Denmark) : Customer satisfaction improvement initiatives, Change management & reporting improvement and near shoring initiatives, deal staffing follow up, delivery management improvement initiatives.

Account Executive for 3 top Pharmaceutical & Chemical Belgium companies.Responsible for overall outsourcing contract including Account Management, HP Delivery Performance, Customer Satisfaction follow up & overall P&L management.WIthin those account I drove successfully some major transformation projects related to companies merger and spin off, operations offshoring, datacenter moves, and strategic infrastructure integrations.

Transition/Transformation Program Manager for outsourcing contracts setup & infrastructure/applications transformation projects.Within that role I succesfully managed main infrastructure transformation projects and also successfully handled assessment , take over and recovery of major troubled programs.

University, Finance & Taxation

University, Management Information Systems, Computer Sciences