Creative Manager
Creative Manager | Creative Project Manager & OperationsClients: Hewlett Packard, HP OMEN, HPE, State Farm, NAACP, Credence MedSystems, SAP• Led the adoption and implementation of Asana & Monday.com to streamline communication, improve task delegation, and enhance resource planning. These tools refined creative workflows, minimized production delays, and reduced freelance expenditure by 10%. I also used these PM tools to: • Generate financial reports to track department spending and inform strategic decisions • Accurately assess team bandwidth and workload management • Refine project workflows and improve collaboration with external agencies/vendors• Optimized operational processes by developing improvements to the talent acquisition & onboarding processes, reducing administrative overhead. Managed and contributed to the recruitment, onboarding, contract writing, and invoice handling for 16+ freelancers.• Served as a primary point of contact (Creative Department) for freelancers, vendors, and clients throughout project lifecycles. Coordinated outreach, scheduled initial discovery meetings, and reviewed project needs with freelancers, ensuring alignments on proposed deliverables and timelines. • Managed project documentation, including design briefs, meeting notes, work back schedules and client assets. Implemented standardized file naming and organizational systems for streamlined file retrieval.• Facilitated milestone meetings with internal teams and external partners to align on project goals, schedules, and deadlines. • Educated clients on the creative process, including design development, production methods, and associated costs - empowering clients to make informed decisions and collaborate more effectively on design choices. This led to increased engagement and client satisfaction.
