Laurence Couture Email & Phone Number

Williston Rd, South Burlington Vermont

Promoted the farm to table Guild brand through community outreachPlanned, executed and marketed for promotional events, increasing night-of traffic by 20-30%Established and maintained strong client relationships through impeccable customer serviceUp-sold through extensive product knowledgeLed and participated in weekly staff meetings on rotational menu optionsConstant research and study of new products and service methodsMaintained focus through heavy multitasking in fast paced environmentPromoted a cooperative and harmonious work atmosphere, boosting morale, productivity and efficiency

Cambridge Vermont

#1 for the company in achieving sales goals and case club membershipsTraining of seasonal employees and new hiresResponsible for social media outputs: Facebook, Twitter and InstagramRepresentative and event coordinator for: Shelburne Cheese Festival, Farmers Markets, Annual Harvest Festival, Ice wine Festival, Hotel Vermont Ice Bar and more. Lead daily tours throughout the winery introducing the customer to the background and history of Boyden Valley Winery. Hosted private events while promoting products. Attended Wine and Spirits Wholesalers of America April 2013 convention, where i acquired connections for new distributors in various states.

BCBG allowed me to assist customers to the fullest; providing them with fashion staples and styles that met their demands with high satisfaction. Keeping client books with their sizes and fashion styles allowed me to personalize and give attentive feedback and fashion suggestions, leaving them with highest satisfaction. Creating appointments with personal ClienteleUtilizing twitter to reach out to clients, and increase walk-in salesMet sales goals every month, making the objective for store revenueFacilitated shopping experience to French speaking customers