I am a Product Management leader with over 20 years of experience in product management, engineering, and consulting, specializing in SaaS and PaaS platforms, web and mobile based software development, financial services and healthcare solutions, payments consulting and billing, CX/UX design and leadership, agile and change management, and digital transformation and innovation.Throughout my career, I have led a cross-functional teams of product managers, CX/UX designers, business analysts, and developers to deliver user-centric and scalable solutions. I am fluent in Product OKR's and KPI's, I also serve as a board member for a non-profit organization that promotes digital health literacy and access. Some of my recent accomplishments include launching a mobile app with AI-powered features, such as healthcare management and appointment scheduling, increasing the user retention rate by 25%, and delivering a digital transformation program for a large healthtech client 20% under budget and ahead of schedule. I have also been named as a patent inventor on two US patents in the payments space.I am also highly specialized in Healthcare Financial Services, including Revenue Cycle Management, HSA/FSA accounts, an general prepaid, debit and savings accounts within and outside of the healthcare space.