Standalone HR Manager for the UK, reporting to the HR Operations Manager based in the Netherlands, active member of the Business Coordination Team in the UK and working in collaboration with HR Managers and HR Directors worldwide (Europe ,US, India). Key achievements during this assignment include : • Driving the employee engagement agenda in the UK• Fulfilling recruitment needs in the UK by liaising with Managers world wide Manpower increased by 25% in 2015.• Successfully delivering day to day transactional HR processes, updating HR policies and driving process development and improvement of HR procedures. Main areas of responsibilities includes: Employee Relations:• Managing key Employee relations cases in the UK.• Handling broad range of HR queries from both managers and employees.Recruitment and Induction:• Driving local recruitment activity..• Briefing and facilitation of Recruitment agencies• Preparing contracts and on-going contract maintenance within UK.• Planning, organising and facilitating the Induction of all new UK employees in collaboration with Senior Managers in Europe.Reward and benefits:• Assisting with annual Salary review process. • Reviewing/ advising and administrating UK benefits as appropriate.• Researched and developed pension auto-enrolment scheme in the UK. HR Policy and Procedure• Full review of policies and procedures• Full review and update of the Employee Handbook• Set up new process and procedures to ensure consistency with other countries. Payroll Administration & Support:• Payroll administration of monthly salary, incentive and other ad hoc payments.Change management:• Managed the move of one of the offices from Guildford to London.• Managed the consultation process to ensure smooth transition.

Led the delivery of a consistent, high quality HR administration service for approximately 1450 members of staff across 12 stores. Remotely line managed teams of HR Advisors using all forms of communication. Implemented initiatives to standardise processes and improve efficiencies within operational services. Worked in collaboration with HR Business Partners and Store Managers.·Delivered a change programme to streamline business processes and thus reduce costs in order to introduce a new People System for the business and actively participated as required in project management.·Reviewed and continually drove efficiencies within the HR department in line with staffing budgets and had contingency plans in place to resolve potential staff turnover. ·Delivered individual consultation meetings for all direct reports in redundancy or redeployment situations.·Audited HR processes to ensure compliance with company policies and legal requirements·Ensured that all direct reports delivered accurate advice to employees and store Management teams.·Updated all team members with new changes in both legal/Government Acts and Company Policies.·Co-ordinated recruitment and training activities across 12 stores. ·Ensured delivery of accurate time and attendance administration for all 12 stores in my area of responsibility by regular auditing and performance management and training when required. ·Led the HR teams to deliver accurate and timely submission of all management information to store Management teams and head office departments.·Liaised with HR departments in other stores/Shared Services/Payroll department to support the resolution of complex wage queries.·Provided technical support on current HR systems to direct reports, management teams and HR colleagues.

Provided consultancy support and advice on a broad range of employment issues to managers and employees, and delivered Recruitment and Training plans within one of the flagship stores of the company, which employed up to 1200 members of staff at Christmas. Led, developed and performance managed the Recruitment team and co-ordinated the activity of a team of Interviewers and Induction Coaches.·Assisted the Store Manager, the HRBP and the Staffing Manager in a Time and Attendance exercise which aimed at having the Right People at the Right Place at the Right Time in the store. ·Set up and introduced new processes in the Recruitment department reducing double fillings to nil and improving communication with Managers which significantly increased efficiency and reduced recruitment costs. ·Provided support and guidance to Managers, assisting them with employee relations issues such as attendance, disciplinary and grievance, appeal process and termination discussions.·Advised and supported line managers on performance management issues including performance improvement plans.·Designed workshops tailored to store’s training needs on topics such as performance management or absence management, increasing manager’s confidence in dealing with these matters.·Conducted absence, grievance and disciplinary meetings. ·Produced a guide on Eligibility to Work in the UK ·Trained my colleagues, Recruitment and Management teams in store on immigration laws and on the required checks prior and during employment. ·Managed the recruitment process for Customer Assistants in one of M&S flagship stores, successfully delivering 5 Christmas campaigns, recruiting between 400 and 500 members of staff annually, through forward planning and rigorous organisation. ·Organised assessment centres to recruit Department Managers, supporting HRBP and conducting interviews.