Lauren G. Email & Phone Number

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

Insurance Specialist Training program developed to provide training and testing in all areas of the Insurance Industry – Agency, Underwriting, Policy Services, and Claims Adjusting.Worked as a Property and Casualty Claims Adjuster. Set-up, reviewed and processed homeowners’ insurance property and casualty claims.Reviewed policy language to adjust property.

Incoming calls regarding cellular phone billing questions.Provided billing adjustments to customers as appropriate.Light sales to provide customers with best wireless service possible.

Tampa/St. Petersburg, Florida Area

Incoming calls regarding broadband and dial-up Internet connections.Provided customers with steps to resolve broadband and dial-up Internet connectivity issues.

Tampa/St. Petersburg, Florida Area

Incoming calls from policyholders and other parties to report auto accident claims.Input information regarding persons and vehicles involved in auto accidents into computer to create a claim.Opened policy coverages and assigned adjusters as applicable to the loss.

Tampa/St. Petersburg, Florida Area

Promoted from Box Office Supervisor to Operations Coordinator.Managed 100+ personnel.Scheduled staff hours and breaks as appropriate to business needs.Assisted HR manager with interview/hiring process.Administrative duties including, but not limited to, paying invoices, filing and correspondence.