Lauren Morris Email & Phone Number

•Develop and maintain strong relationships with assigned key clients, acting as their main point of contact for all inquiries and needs.•Conducted regular check-ins with clients to assess their satisfaction to collect and analyze feedback for continuous improvement.•Effectively using internal recruiting systems, such as ATS, CRM, and LinkedIn Recruiter to mine and attract candidates while maintaining a healthy pipeline of candidate relationships for future openings.•Performing full-life cycle recruitment by utilizing key sourcing techniques to drive continued interest in PSA’s open positions and effectively converting active and passive candidates to hires.•Collaborating with Marketing department on hiring events outreach and tracking the success of event campaigns and outreaches.•Creating agenda for new hire training and teaching new team members daily duties of the job.•Contributing to team success most recently resulting in saving the company $200,000 in Q4 2022.•Regularly exceeding quarterly performance goals centered on key metrics (i.e.. Offers and Hires).

Remote

The Queen City CLTive is a nationally-touring collection of 5 eclectic spoken word poets who stylistically fuse free-verse writing with acoustic soul. Based out of Charlotte, NC, we proudly pronounce collective by using the city’s acronym “CLT” to represent where we are from. This collective of poets is captivating because of the diversity of artistry within the group. We are well-known for our gritty transparency and heart-gripping performances, utilizing genres ranging from comedy to gospel, hip-hop, R&B, and more.

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• Performing branding and social media image management while establishing tone of voice for a nationally-touring poetry collective.
• Managing social media accounts and defining social media strategy, successfully increasing followers from 30 to a community of 1000 engaged enthusiasts within the first year.
• Creating press releases and email marketing while establishing effective media relationships.
• Executing promotional functions by providing photography, creating digital flyers, distributing printed handbills, developing fresh marketing strategies, and more.
• Communicating with sponsors and planning fundraisers while also programming for-profit events.
• Booking venues, negotiating contracts, and managing the event calendar for the group.

Dallas/Fort Worth Area

The Patricia Jordan Foundation is a 501(c)3 that is dedicated to providing financial and emotional empowerment to children that have lost one or both parents at an early age. Our mission is to raise funds to support the mental health of these amazing kids.

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• Developing engaging content and story lines for social media platforms to build awareness, increase followers and foster community.
• Handling and managing all social media accounts across multiple platforms including Twitter, Instagram and Facebook.
• Creating all media pitches to attract new markets for sponsorships and key interest groups.
• Acting as a liaison for all media relations and outreach to press publications for interviews.
• Helping to plan and raise awareness for annual fundraisers and volunteer events.

Dallas, Texas, United States

•Coordinated the post-interview debrief meetings and provided debrief materials to candidates.•Handled new hire analytics reporting, monitored KPIs for recruiting department•Identified opportunities for improving the candidate experience and interview process efficiency.•Updated candidate records, job postings in recruiting systems and confirmed new hires for orientation.•Creating agenda for new hire training and teaching new team members daily duties of the job.•Provided follow-up correspondence to candidates on recruiting status via phone and email while tracking recruiting activities and providing weekly activity reporting.•Coordinated and monitored Background checks for candidates and acted as a liaison for HR Compliance.•Assisted in the coordination of other recruiting activities.

Dallas/Fort Worth Area

As the largest creative staffing agency in the business, we make people into teams. We connect advertising, creative, marketing, and interactive professionals with top companies throughout the U.S. and Canada, partnering with you on the best fit so that you can make great things happen.

Whether you’re looking for talent or looking for work, look for us in 30+ markets, staffing 100+ job titles in Account Service, Copywriting/Editing, Design/Art Direction, Development, Marketing, Motion/Video, Production, Project Management, and User Experience.

Whatever your need, let’s get started today.
Let’s make something.

CONNECT WITH US
Website: www.creativecircle.com
Blog: www.creativecircle.com/blog
Facebook: www.facebook.com/creativecirclestaffing

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•Managed client feedback to gather data improve client experience.
•Assisted in various operational functions including answering the front desk phone, responding to general inquiries, and organizing in-office events.
• Managed pertinent information within the candidate database (updated candidate profiles, client information, etc.).
•Assisted in the coordination of other recruiting activities.
•Planned outreach and career events and collaborated with local colleges to promote our career opportunities.
•Supported a team of recruiters and account executives in their daily operations by scheduling candidate phone screens, greeting candidates during onsite interviews, processing I-9’s, and more.
•Maintained job descriptions and job postings on all job boards such as LinkedIn, Craigslist, Dice and Indeed.

Dallas, Texas, United States

•Created awareness of available activities by developing and implementing career outreach programs such as resume workshops, and career fairs with local staffing agencies.•Provided exemplary customer service while assisting library patrons in locating information and answering reference questions; interpreted and analyzed information requests.•Engaged with patrons while leading guided tours, locating reference material, demonstrating proper procedures for operating equipment, and more.•Performed collection development by reading publishers' guides and book reviews, then making suggestions for library purchases.•Coordinated community relations campaigns to promote adult programs.•Created and maintained effective relationships with local and regional organizations to obtain funding and support.

Dallas/Fort Worth Area

Genesis10 is a professional technology services firm providing staffing, workforce optimization and domestic outsourcing solutions. The company was founded in 1999 and is dedicated to providing talent and talent services in support of our client's growth and business-as-usual initiatives in a cost effective manner, onsite or onshore. Genesis10 has more than 150 clients ranging from Fortune 100 to mid-cap companies.

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•Facilitated onboarding procedures while providing business support and quality assurance for recruiting and sales teams.
•Act as the voice of the customer within the organization, communicating feedback and insights to relevant teams to drive improvements to the candidate experience.
•Creating agenda for new hire training and teaching new team members daily duties of the job.
•Responsible for providing W2 contracts, handling background screenings, and processing I-9/E-verify documentation.
•Managed the job requirement process utilizing Job Diva and standard VMS systems (Beeline, Peoplefluent, Fieldglass, etc).
•Consolidated invoices, expense reports, documentation, and client approvals for accounting needs.
•Resolved payroll department concerns and consultant inquiries regarding payments, expenses, etc.
•Formatted resumes, cleansed job descriptions, and tracked candidate submissions.
•Recognized opportunities for process improvement and took initiative to implement changes.
•Collected consultant time within multiple formats, client reporting systems, and manual timesheets.
•Assured that time was approved by the client and efficiently delivered documentation to Payroll.
•Facilitated consultant care (quarterly events, client appreciation, birthday/anniversary cards).
•Clients included: Bank of America, Press Ganey Associates, Premier Healthcare, and Morgan Stanley and more.

Charlotte, North Carolina Area

HireRight delivers global background checks, DOT drug testing, DOT physical exams and employment verification services through an innovative platform. We want all of our clients to grow successfully and efficiently – no matter their size or location.

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•Coordinated data for the successful delivery of employer-based Drug and Health Screening Services utilizing internal information management systems and proper regulations.
•Processed physical exam results, assisted with ad-hoc requests, and served as liaison between client and clinic while providing quality control over the associated procedures.
•Functioned as the point of contact for the applicant throughout the onboarding process.
•Coordinated DOT physical screenings for applications while assisting the medical review officer with DOT results; scheduled DOT drug screens and coordinated DOT background screenings.
•Performed various administrative functions which included faxing, emailing, scanning documents, performing data entry within Microsoft Excel, and scheduling client appointments.

Charlotte, North Carolina Area

Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.

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• Provided customer support by directing patrons to their destinations and collaborating with other departments to resolve customer issues.
• Worked daily within a GIS system, while also running vehicle diagnostics and providing roadside assistance for customers.
• Efficiently handled 250 calls per day, performing all duties in a timely manner.
• Interfaced with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
• Patiently clarified customer requirements by probing for information and resolving routine problems regarding the client's products and services.
• Demonstrated patience and empathy in all customer contact situations; including maintaining a pleasant and professional tone and manner.
• Utilized decision-support tools and resources to appropriately provide resolution to customer needs.
• Accurately notated accounts and information within a call tracking database.
• Ensured the quality of customer service met all Key Performance Indicators.