Lauren Cutrell Email & Phone Number

Nashville, Tennessee, Us

Lead product vision, strategy and roadmap for Soundstripe. Drive the content and SaaS product suite development for both B2C and B2B offerings for individuals, teams and enterprises in both subscription and transactional models to maintain and expand on product-market-fit. Within the full product suite, led the strategy for the growing web application, created our first mobile application (iOS & Android), software extensions (Adobe PPro, Twitch) and customer-facing API products (docs.soundstripe.com).Strategic and collaborative partner to the C-Suite and Engineering organization to continue delivering early and often, maintaining the industry’s highest-quality production library and easiest licensing product experience for creators and platforms. Experience spans developing new core product value, expansion product revenue, market and customer research, packaging, pricing, CRO, product marketing, UX, activation, time to value, and partnerships.An empathetic, passionate people leader and coach to the product department; mentor to the team of group and senior product owners and curators that develop Soundstripe’s catalog, products and features through an agile product ownership discipline. Organizationally design and coach the product, catalog, and data development domain-based scrum teams around changing business needs and models.Laser-focused on the success and thriving of the customer and end users, through a product experience that decreases time to value and increases key success rates in conversion, activation, engagement and retention. Design a product org around the respect for qualitative and quantitative data and feedback intake, to intimately know the users and to meet and exceed the needs of its users.Expanding and championing agile practices across the company through coaching leadership and internal departments on shared scrum and kanban frameworks.

Nashville, Tennessee, Us

Orchestrating the planning and execution of Soundstripe's objectives through prioritization and sequencing product development in the Product Road Map and among many Product Engineering teams. Establishing Product Domains and domain-based scrum teams, to develop across the full product suite. Attaining cross-functional alignment and fostering collaboration among Business Stakeholders, Engineering, Music, Customer Care, and Marketing departments to ensure the Product Roadmap's successful implementation. Partnered with stakeholders to harmonize customer requirements to deliver high-quality products aligned with strategic objectives. Addressing the needs of our users, resolving pain points, and keeping creatives engaged, all while exceeding the expectations of stakeholders. Leading and coaching to the competencies and disciplines of a talented team responsible for the daily operations of the Product Department, comprising of Product Owners, Catalog Managers, Song Analysts, Data Analysts, and Product Curators.

Nashville, Tennessee, Us

Equivalent to a hybrid Scrum Master & Product Owner, stand as primary engineer advocate, facilitator, coach and servant-leader to the engineering department who builds and iterates on the product. Motivate, prepare and support them to be as efficient as possible through Soundstripe's company values and the Scrum framework. Concrete new and tighten existing Agile practices to ensure developers have the tools and information they need to succeed internally and deliver high quality products users need. Listening, teaching, coaching, communication and facilitation were my primary posture. Emergently discover and foster the philosophies and practices of a healthy culture of transparency, learning, delivery, failing fast, trust, openness, adaptability and quality throughout the Soundstripe organization.Bring Stakeholders together to communicate, collaborate and consider prioritization, then document requirements, define and establish the first Product Backlog and flow of refined information to the Engineering team for development.Facilitate Product Backlog management, Sprint Planning, Backlog Refinement, Sprint Retros, and Sprint Reviews. Coordinate on and communicate out product releases.

Chattanooga, Tennessee, Us

Director of Interactive- Established best practices, processes, and tools for account and project management.- Introduced Project Leadership & Coaching discipline.- Recruit and mentor Junior and Senior Project Leaders.- Led the design, development, and release of various projects in brand, marketing, web, and applications, including custom rails web applications, white-labeled platforms and native application development.Agile Coach for the organization- Led the organization's transition from waterfall to Scrum.- Mentored individuals and teams in adapting Agile frameworks to their unique needs (Scrum, XP, Kanban, Lean, hybrid frameworks).Certified ScrumMaster® of Applications Team- Facilitated various Agile ceremonies and workshops.- Coached and empowered the development team to find solutions.- Emphasized breaking work into valuable increments, limiting work-in-progress, QA, testing, and iterative development based on user feedback.- Focused on fostering cross-functional teamwork for quality work delivery aligned with OKRs.

Chattanooga, Tennessee, Us

Project Manager for Clients & Stakeholders- Balanced business, stakeholders', & customers' needs for product development.- Built and managed the Product Backlog.- Prioritized and determined high-value features.- Collaborated with the development team on criteria, estimations, and planning.- Oversaw continuous deliveries and releases. - Coordinated larger reveals and launches.- Utilized evidence-driven data and feedback for measurement and improvement.Account Manager- Managed client communications from RFPs, through discovery and project planning and coordination.- Consulted with clients on early product strategy and opportunities.- Translated leads into contracts, facilitating negotiations.- Managed client budgets, team resources, sprint scheduling, and product goal forecasting.

Smyrna, Ga, Us

Oversaw end-to-end customer, sales, design, and production processes for national account business signage. Implemented robust account and project management methodologies to enhance customer satisfaction and project success, spanning from initial sales inquiries to installation coordination.- Progressed from a role as a sign designer and customer sales representative to assume responsibility as an Account & Project Manager for national clients and projects.- Established a comprehensive project management framework, processes, and client relationships for National Accounts.- Managed inbound sales inquiries for small to midsize sign projects.- Directed the execution of signage projects, encompassing various types such as banners, blade signs, channel letters, and cabinets.- Led the development of storefront signage layouts in collaboration with customers.- Coordinated with a diverse array of stakeholders, including customers, landlords, graphics and fabrication departments, installation teams, permitters, and surveyors.- Contributed to the design of sign materials, architectural elements, and electrical specifications for each project.- Orchestrated logistics, including securing landlord approvals, obtaining city permits, and coordinating freight shipments.- Managed on-site installations, both locally and through partnerships with sign installation vendors nationwide.- Maintained work-orders and monitored the production status for in-house manufacturing and fabrication.- Handled quoting, pricing, and invoicing for sign projects.- Facilitated repair projects for existing signage.- Conducted follow-ups on outstanding invoices and account balances for personal accounts.

Brand company logos and divisions, maintain and update websites; design and edit monthly newsletters; design business cards, press release layouts, letterhead, logos for marketing materials, website pages and advertisements for events. Photography, editing and alternative media projects.

Web Designer (Adobe Suite), Frontend Developer (HTML, CSS), Photographer (Nikon); Maintained a long-standing relationship with a client & their organization. My commitments and deliveries while contracting included Account Management, Project Management & Creative Production.- Facilitated stakeholder requests, criteria gathering, scoping of work, project and release planning, feedback, iterations and approvals, timely deliveries, and invoicing.- Led Information Architecture, Design & Development production process.- Maintained and updated three websites.- Created weekly event advertisements. - Designed and edited monthly newsletters. - Interviewed, mentored and oversaw advertising interns and their production work.

Customer Service. Front Desk. Medical Records. Insurance Verifications. Designed and created website, business cards, brochures, posters, banners, and promotional material for the chiropractic center.