Lauren David Email & Phone Number

• Responsible for day-to-day function and execution of Customer Service department tasks including customer communication, order and data entry, and weekly KPI reporting to the CEO• Company expert in Brandwise system which contains 100+ brands. Duties include product file maintenance and upload, updates to the front end and shopping websites, tracking of company’s daily order intake • Includes onboarding of new brands to all systems and offboarding at the completion of a partnership• Create and update company’s help center database which contains how-to guides for employees and retailers• Assist with logistics, operations, and customer service for up to 20 gift and home trade shows per year• Work closely with chief executive team on various tasks including companywide training, new software implementations, and trade show/showroom planning

New York City Metropolitan Area

New York, New York

Edison, New Jersey

• Provide order fulfilment and product information to US Military accounts as well as Dental/Medical customers throughout the United States and Canada• Interacts with customers to provide and process information in response to inquiries, concerns, and request about Fuji Film products and services.

Edison, Nj

Employee of the Month - October 2015• Interacted with customers to provide and process information in response to inquiries, concerns, and requests about Fuji Film products and services.• Identified and escalated priority issues per Walmart and Sam’s Club photo lab specifications.• Provided technical support for Fuji Film digital camera consumers.

South Plainfield, New Jersey

• Responsible for maintaining the brand look of assigned area • Fast, Fun, Friendly Guest Service• Responsible for following blueprint and creating display for new merchandise

Jamaica, Queens

Responsible for sales and distribution of offered products. Assisted in the advertisement for student organizations. Provided information on upcoming campus events and activities.

Middlesex, Nj

Responsible for planning and executing daily activities for senior citizens. Also responsible for assisting in office responsibilities as requested.

Bachelor Of Arts (B.A.), Psychology, English Minor

Activities and Societies: Delta Phi Epsilon International Sorority, WSJU News RadioDelta Phi Epsilon, President (2012), Vice President.

High School

Activities and Societies: Insight Yearbook Staff, Christian Social Action Club, Spanish Club, African American Heritage Club