Graphic Designer + Social Media Manager + Website Manager

Graphic DesignDiploma of Printing & Graphic Arts achieved from Academy of Design - December 2016

Social Media Consultant - 2 & 1/2 YearsJob Responsibilities: - Researching, sourcing and creating content for client's social media accounts - Posting content on client's Facebook pages. - Managing clients Twitter and Instagram accounts. - Monitoring client’s social media accounts for comments and messages. - Creating and sending email campaigns for clients.- Corresponding with clients via email regarding social media strategies - Responding to customer enquires received via Facebook message

Qualified Makeup Artist specialising in Bridal and Glamour makeup.

Customer Car Care Consultant and Receptionist for Mercedes-Benz Gold Coast Responsibilities: - Reception for Mercedes-Benz Gold Coast, answering and transferring incoming calls- Taking messages and internal emailing correspondence with sale consultants - Outbound service and sales follow up calls- Completing daily call log spreadsheets documenting calls and customer feedback

Job Responsibilities: - Handling inbound telephone enquiries - accounts/billing, technical & package options- Outbound telesales - contacting existing customers regarding promotions and offers - Reaching monthly KPIs and targets for promotions - Updating client information in various databases such as ICSS- Using Cisco phone system for inbound and outbound calls. - Using Microsoft Outlook to manage emails

Responsibilities: - Advise customers on the location, assist with selection and ensure correct bra fitting - Operate cash registers and accept payment- Take special orders for items not currently in stock, or not normally stocked, and notify customers when the items have arrived - Price, stack and display items for sale, and keep the store tidy and attractive - Participate in stocktaking (counting and describing the goods in stock)