Lauren Francisco Email & Phone Number

Colton, California, United States

• Supervised and coordinated a team of over 150+ volunteers across multiple locations throughout Arrowhead Regional Medical Center.
• Compiled detailed monthly reports to quantify volunteer hours and assess labor contributions throughout the hospital, analyzing volunteer impact.
• Coordinated with HR, Education, and Employee Health Services offices to ensure compliance of incoming applicants with all necessary regulations & standards.
• Manage volunteer assignments across 15+ units and six floors at Arrowhead Regional Medical Center.
• Organized and maintained physical and electronic files related to volunteer information, event planning, and administrative documentation.
• Managed and organized all financial documentation pertaining to Volunteer Services, including meticulous filing and tracking of expenses.

Riverside, California, United States

• Created and provided a warm and welcoming environment to museum guests, maintaining knowledge of exhibitions on display, as well as future exhibitions and museum events and receptions.
• Provided oversight for exhibition collections through the observation and analysis of gallery temperatures and relative humidity using testo Saveris, aiding in the protection of over 100+ artworks.
• Employed programs such as Microsoft Excel to analyze data such as facility conditions and museum inventory counts, creating and coding assistive data visualizers.
• Proficiency with using Altru & XTruLink Systems to manage member constituencies, museum store inventory and sales, daily admission and programming, and ticketing systems.
• Scanned, filed, and organized forms and documents into the institution’s shared drive, managing multiple databases of files, maintaining, updating, and distributing forms and data as necessary.
• Prepared office correspondence and documents utilizing a wide vocabulary, grammar, and spelling knowledge to make clear and comprehensive reports, managing office records.

Riverside, California, United States

Ontario, California, United States

• Aided curators by handling internal and external museum requests and performing administrative duties.
• Handled day-to-day operations at the museum, including following all opening and closing duties.
• Restructured visitor attendance forms through Microsoft Excel to analyze guest data for possible grant and marketing purposes.
• Drafted and created social media posts in order to raise awareness for museum events, receptions, workshops, and exhibits.
• Typed and proofread a variety of office documents such as general correspondence, social media content, agenda, reports, and statistical data.

Ontario, California, United States

• Handled guest service interactions; taking phone calls, organizing guest information, handling POS systems with both cash and credit transactions; ensuring a satisfactory movie-going experience.
• Managed cash and card transactions at multiple Points of Sale, such as at concessions and box office.
• Maintained cleanliness of lobby, hallway, and auditorium using proper sanitation practices.
• Kept knowledge of film operations and film history, learning how to distribute and utilize movie-going equipment. (ie. CC & ALD devices)

Associate Of Science - As, Accounting And Business/Management, 3.5

Bachelor Of Arts - Ba, History